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Contacting an Agent or Educator

Status: Idea Vault
by pieopah on ‎14-03-2012 14:40

There are a lot of questions asked where the only real response is to contact an agent or an educator.

While there is a link under 'My giffgaff' to contact an Agent, it isn't quite so easy to find out how to contact an Educator.


My idea would be to have a 'Contact Us' link which then has sublinks to contact either an Agent or an Educator. I feel that this would make it much easier for people to find.

by usmanozzy786 on ‎14-03-2012 14:42
Yeap I agree with u that would make life a lot easier
by eddnoon on ‎14-03-2012 14:44

At the bottom of the page there is a contact us bit but there isnt a link for educators, just agents, i think their should be a like for educators too!

by lukester ‎14-03-2012 14:45 - edited ‎14-03-2012 14:46

You contact an educator by just clicking on the drop down on the top right hand side of a post - Options (report content). Asking an agent via your mygiffgaff page. This is obviously related to posts Smiley Happy

by pieopah on ‎14-03-2012 14:47

Okay, then 'Report Content' should be changed into something more obvious :-)

by lukester on ‎14-03-2012 14:47

That would make too much sense! Smiley Wink

by I boldly went... bertiebat ‎14-03-2012 19:00 - edited ‎14-03-2012 19:00
Status changed to: Idea Vault

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