Archive: Service Updates

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newcomer
amiepb
Posts: 19
Registered: ‎13-02-2012

Re: Slow or Intermittent data - 26/03/2012

I haven't been able to get online since late last night, been trying all morning and still nothing.  I received new settings, switched the phone off for a while and still not working just keeps telling me no network connection.  Getting a little bit frustrated now as I've just discovered draw something and I'm pretty sure its my turn!!!  My friend has an o2 sim and her internet is working fine.......grrr

as7861
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Registered: ‎09-09-2010

Re: Slow or Intermittent data - 26/03/2012


amiepb wrote:

I haven't been able to get online since late last night, been trying all morning and still nothing.  I received new settings, switched the phone off for a while and still not working just keeps telling me no network connection.  Getting a little bit frustrated now as I've just discovered draw something and I'm pretty sure its my turn!!!  My friend has an o2 sim and her internet is working fine.......grrr


Hey, 

 

Can you check your settings are correct ? 

 

What phone do you have ?

 

Thanks :smileywink: 


newcomer
amiepb
Posts: 19
Registered: ‎13-02-2012

Re: Slow or Intermittent data - 26/03/2012

I just requested new settings via 2020 and installed them, so I'm assuming they are fine???  People on here have been mentioning a text they received yesterday but I didnt get this......

 

I have a samsung galaxy s (not the s2)

 

Thank you, any help would be much appreciated :smileyhappy:

as7861
Posts: 16,533
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Registered: ‎09-09-2010

Re: Slow or Intermittent data - 26/03/2012

[ Edited ]

amiepb wrote:

I just requested new settings via 2020 and installed them, so I'm assuming they are fine???  People on here have been mentioning a text they received yesterday but I didnt get this......

 

I have a samsung galaxy s (not the s2)

 

Thank you, any help would be much appreciated :smileyhappy:


Hey, 

 

Try this :smileyhappy: 

 

http://support.giffgaff.com/app/answers/detail/a_id/610/kw/android


newcomer
amiepb
Posts: 19
Registered: ‎13-02-2012

Re: Slow or Intermittent data - 26/03/2012

Thank you for that, just followed those instructions and I'm still getting the little network connection error icon along the top bar and 'no internet connection' when I tried to get on to facebook, twitter, gmail etc :smileysad: 

 

Is there anything else I can try??

as7861
Posts: 16,533
Kudos: 3,545
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Registered: ‎09-09-2010

Re: Slow or Intermittent data - 26/03/2012


amiepb wrote:

Thank you for that, just followed those instructions and I'm still getting the little network connection error icon along the top bar and 'no internet connection' when I tried to get on to facebook, twitter, gmail etc :smileysad: 

 

Is there anything else I can try??


Did you reboot your phone ? 


newcomer
danehutchinson
Posts: 8
Registered: ‎14-03-2012

Re: Slow or Intermittent data - 26/03/2012

Same - no connectivity at all!

newcomer
amiepb
Posts: 19
Registered: ‎13-02-2012

Re: Slow or Intermittent data - 26/03/2012

Yes, does reboot just mean switch off and on again?  Sorry, bit of a techspaz!

as7861
Posts: 16,533
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Registered: ‎09-09-2010

Re: Slow or Intermittent data - 26/03/2012


amiepb wrote:

Yes, does reboot just mean switch off and on again?  Sorry, bit of a techspaz!


Yes mate :smileyhappy: 


as7861
Posts: 16,533
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Registered: ‎09-09-2010

Re: Slow or Intermittent data - 26/03/2012


danehutchinson wrote:

Same - no connectivity at all!



Hey mate , 

 

How you doing ? 

 

Have you tried to check your settings ?