Archive: Service Updates

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newcomer
daz4805
Posts: 19
Registered: ‎29-12-2011

Re: Update on 2 Port problems (29th Dec 2011 & 4th January 2012)

Hi everyone.

 

Thankyou to everyone involed in getting this sorted. My number port from yesterday is finally complete as of about an hour ago.

spacedayzee
Posts: 172
Topics: 11
Kudos: 52
Best Answers: 3
Registered: ‎31-12-2011

Re: Update on 2 Port problems (29th Dec 2011 & 4th January 2012)

It seems like something is happening behind the scenes regarding my issues as I have received 5 emails since lunchtime about my queries.  I can't see any of them as all I get is this:

 

Messages from giffgaff

You haven't placed any questions yet

 

Going to have a cuppa tea and see what happens when I get home.

Remembers to click 'Accept as Solution' when you get the right answer.
newcomer
dyl_brit
Posts: 6
Registered: ‎24-12-2011

Re: Update on 2 Port problems (29th Dec 2011 & 4th January 2012)

Mine came on about 20 min ago.. ..only thing is it says the carrier is O2, shouldnt this say giffgaff?

 

..If things have reverted back and I'm still on O2, I think I'll stay there, I'm not going through this porting experience with giffgaff a second time..

newcomer
letspretendhappyend
Posts: 13
Registered: ‎28-11-2011

Re: Update on 2 Port problems (29th Dec 2011 & 4th January 2012)

Thank you for finally providing a clear and transparent explanation of what has happened.

 

I hope  my number is one of the lucky ones. xxxx

newcomer
onemanand2dogs
Posts: 14
Registered: ‎29-11-2011

Re: Update on 2 Port problems (29th Dec 2011 & 4th January 2012)

[ Edited ]
Hi dyl-brit

dyl_brit wrote:

Mine came on about 20 min ago.. ..only thing is it says the carrier is O2, shouldnt this say giffgaff?

 

..If things have reverted back and I'm still on O2, I think I'll stay there, I'm not going through this porting experience with giffgaff a second time..


No it will say O2 as it uses their network
newcomer
letspretendhappyend
Posts: 13
Registered: ‎28-11-2011

Re: Update on 2 Port problems (29th Dec 2011 & 4th January 2012)

No you're all good! Giffgaff uses O2 so it looks as though you're home safe and dry. x
pedromap
Posts: 5,058
Kudos: 901
Registered: ‎03-06-2011

Re: Update on 2 Port problems (29th Dec 2011 & 4th January 2012)

thank you very reassuring info for me.
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newcomer
arbelos2
Posts: 17
Registered: ‎21-12-2011

Re: Update on 2 Port problems (29th Dec 2011 & 4th January 2012)

Lucky peope. I'm still waiting...

beginner
hannahdestecroix
Posts: 13
Registered: ‎26-12-2011

Re: Update on 2 Port problems (29th Dec 2011 & 4th January 2012)

Phone now working, after 7 days of waiting.  Let's hope from now on giffgaff is as good as some of you say it is...

mojohaza1
Posts: 923
Topics: 20
Kudos: 182
Best Answers: 55
Registered: ‎23-09-2010

Re: Update on 2 Port problems (29th Dec 2011 & 4th January 2012)

Thanks for the update. Good to see apologies being made