Archive: Service Updates

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handy giff-staffer
cameron
Posts: 167
Registered: ‎26-11-2009

Website Update - 1/12/2011 starting @08:30, NO OUTAGE

[ Edited ]

Hi folks,

 

We'll be installing the latest version of the giffgaff website tomorrow. There should be no disruption as a result of the upgrade to topups or activations although news feed and some website emails / SMS messages may be delayed.

 

The change is due to start at about 08:30 tomorrow and the new site should be visible by about 10am, although it may be before this time. I'll update this post when we are bringing the new site up.

 

It will include the following new features / fixes:

 

  • BlackBerry (although this feature will be disabled at the moment - see Mikes blog)
  • Changes to the agent inbox to make it more like an email inbox.
  • Change to points to allow for pre-selection and the new early payment (and a lot of hidden changes to points)
  • Some changes to the agent screens.
  • Mobile site redesign
  • Confirmation page during orders
  • SSL for the adult content bar lift request page
  • Newsfeed deletion

Update @ 13:46

 

The site is now up. Pre-selections that were made in Question Pro should also be present.

 

Thanks,

 

Cameron

 

Update 17:26 01/12/2011

 

We are getting some reports of pages loading slowly/incorrectly. Please keep trying and continue  to refresh the page(s), as this helps.

 

Regards,

 

Anthony C

Cameron Black
Head of Development
Top tip:If someone has answered your question in 'Ask the community', please mark it as 'accepted solution’, then we know you're sorted
handy giff-staffer
cameron
Posts: 167
Registered: ‎26-11-2009

Re: Website Update - 1/12/2011 starting @08:30, NO OUTAGE

Also just to say those of you who have made a choice by QuestionPro for points - your choices should appear when the new site is up.
Cameron Black
Head of Development
Top tip:If someone has answered your question in 'Ask the community', please mark it as 'accepted solution’, then we know you're sorted
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Registered: ‎18-04-2011

Re: Website Update - 1/12/2011 starting @08:30, NO OUTAGE

great thanks for update n info
msteer
Posts: 2,353
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Registered: ‎05-02-2011

Re: Website Update - 1/12/2011 starting @08:30, NO OUTAGE

Looks promising! :smileyvery-happy:
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nosh
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Registered: ‎02-11-2010

Re: Website Update - 1/12/2011 starting @08:30, NO OUTAGE

Thanks for leting us knw

mazz2k11
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Registered: ‎20-09-2011

Re: Website Update - 1/12/2011 starting @08:30, NO OUTAGE

Thanks for the update !
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aaabzx3
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Registered: ‎19-08-2010

Re: Website Update - 1/12/2011 starting @08:30, NO OUTAGE

looking forward to the updates :smileyhappy:
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coach
iphone_user
Posts: 5,567
Registered: ‎10-07-2011

Re: Website Update - 1/12/2011 starting @08:30, NO OUTAGE

Sound good! Atleast giffgaff is doing something!
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bethanaaaybabyy
Posts: 1,243
Registered: ‎20-02-2011

Re: Website Update - 1/12/2011 starting @08:30, NO OUTAGE

Good to hear! Can't wait :smileyhappy:
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sydbrazil2
Posts: 1,310
Registered: ‎02-09-2011

Re: Website Update - 1/12/2011 starting @08:30, NO OUTAGE

Thanks for the update !
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