Blog

[#1]

This morning I am pleased to announce the launch of our data only gigabags.

If you are a regular community member or pop by the blog frequently, you would have hopefully seen Vincent discussing all things data in the forum and I posted a blog on data only ‘gigabag’ prices a few weeks back.

For a bit of fun  and to maybe help you think about what gigabag you should buy, we have compiled a list of what you could do with your data. These are approx volumes.

• With 500MB you can download 100 songs, which means you can download NME’s Top 100 Songs of the Decade. Interestingly Beyonce - Crazy in Love, is Number One.

• With 1gb, you can listen to 16 hours of radio, that’s a lot of Radio 1’s Zane Lowe.

• 3gb will enable you to send 3 million basic/text e-mails.  Which is a lot.

So that’s it. Welcome the gigbags into the giffgaff product family and enjoy.

Have a great Thursday.

Tom

[#2]

No another card or wait you can't swap on a live bag

[#3]

Thanks for info. M.

[#4]

i have a question, did vincent (or anyone) ever give a response about the iphone's tethering/wireless hotspot issue? (im not good on iphones, but i thought it had something to do with o2's network settings not allowing it?) also, what about the image compression? someone is asking about it here

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/GigaBags-image-compression/td-p/18...

while im glad that the gigabags are finally here, i love that they have arrived in true giffgaff style and some people are experiencing problems with them!

[#5]

Most importantly, the 500MB bag is just right for one month's podcasts of The Archers and Ambridge Extra with a bit of change for for some e-mail and web browsing.

[#6]

Have I read  it  right that the Gigabag and  tethering will not be available on the iPhone??     If so why not?

[#7]

Image compression is Network wide on o2 You need to use a Modify header trick

[#8]

It's really poor that you can't tether through an iPhone, although I accept that this is probably as much due to Apple as it is to GG. However, you need to make this MUCH clearer on your topup page and rephrase what you have there currently, as it's barely even correct English.

Surely you should provide some option to allow those of us who are forced to use MyWi and the like an 'official' way to use it through GG rather than having us breaking your T&C's for goodybags?

[#9]

To tether through an iphone a Network needs to send information to the handset through its 'Network operational settings'.  We asked Apple to let us have our own settings and they said no, so we are discussing with O2 other options. Sorry folks.

Under the 'More info' section on the gigabags, it does list that tethering is not possible with an iphone. Screen shot below.

[#10]

Tom,

I agree entirely that it's not GG's fault. I also spotted that text on the More Info page, but only after I'd already bought the Gigabag. :-)

There really should be a more prominent notice on the gigabags page itself (not the More Info page), and it needs to be more clearly worded for the monumentally stupid like myself.

"Tethering will work with all smartphones but iPhones" is terrible English. It should be "tethering wiill work with all smartphones, except for iPhones" or "but not with iPhones".

HTH. :-)

[#11]

Thanks darrenni, the problem is what messages to put on what pages, we obviously can't put too many messages on the page, as it starts to get busy and confusing. I will pick up and discuss with the team.

Thanks for the revised copy, very useful.  I will pass the copy on and get them to update it.

Tom