Meet the official giffgaff iPhone app

Meet the official giffgaff iPhone app

by confidence on ‎11-10-2012 16:24 - last edited on ‎26-09-2014 18:37 by handy giff-staffer zobia22

Hi, I'm confidence... a feeling of self-assurance arising from ones appreciation of one's own abilities or qualities. Like when you look in the mirror before you go out, realise you're pretty sexy and end up making out with that crush of three years you were too shy to talk to. Or maybe I'm just a guy tapping away on a Macbook... or both. Probably both.

 

I'm also on the gg forums, and you may know that I created My giffgaff, giffgaff's unofficial iPhone app.

 

iOS Simulator Screen shot 11 Oct 2012 15.54.37.pngIt has had its ups and downs, much like its developer (on an up right now, thanks for asking... and thanks Red Bull). It's been a bit of hassle trying to give a consistent user experience with all the perks that these lovely iDevices have to offer (but not maps...) while being on the outside. I only ever had the same information that was available to any other member... which sometimes meant an unstable app - and upset members.

 

No-one likes to make people upset, especially giffgaff. (This app was once on the ideas board dontchaknow, and payback?, how about this for iPhone owners)

 

So, they thought... "Why not bring this confidence guy/noun in-house and give him access to the tools he needs to make a really cool app? We'll even give him the help of our devilishly talented designers, developers, testers, and gg staffers."

 

"Let's make this new app the official giffgaff app and raise the bar."

 

I said "Sí."

 

Here's what we ended up with - a brand spanking newly designed app that will let you:

 

  • check your goody bags and airtime balance.
  • check your payback points (I bet you have loads)
  • top up your giffgaff number.. (you will need to enter your password for security reasons)
  • spread your affiliate link via email, sms, facebook, twitter, and more soon :smileyhappy:
  • browse the community and do whatever you normally do on these lovely forums
  • check your number, fiddle with message settings, bunch of extra stuff. 

iOS Simulator Screen shot 11 Oct 2012 15.58.24.png     iOS Simulator Screen shot 11 Oct 2012 15.54.44.png

 

And this is just version 1! But when will it be out? We're doing some final internal testing right now, and we're looking at the end of the month to get it out (as long as it passes Apple's certification).

Comments
by caritourregos on ‎28-11-2013 18:34

I can see I have a goodybag that I bouhgt 3 days ago, I followed all the instructions to set up the Internet, but it doesnt work. The only page that opens it's giffgaff, as I dont have credit, why? !!! What shoudl I do?

by hhaarrryyyy2020 on ‎28-11-2013 19:13
Hi caritourregos please ask for assistance here http://community.giffgaff.com/t5/Help-Support/bd-p/QA1
by caritourregos on ‎29-11-2013 15:14

Tahnk you @hhaarrryyyy2020 

 

But I'm hating this situation:

 

- I've been posting in the Community, only to get the same replies, which have obviously not work.

 

- I mailed the "Agents" and I only get standardized replies with links to the same steps I have already followed.

 

- I even got a new goodybag for another 12pounds, just in case maybe during the swap the 1st was lost and NOTHING!!! The Internet works only to visit giffgaff website!!! and I have already spent 24pounds!!!!

 

Can somebody please provide some extra help

 

by caritourregos ‎29-11-2013 15:43 - edited ‎29-11-2013 15:44
by hhaarrryyyy2020 on ‎29-11-2013 16:15
Hi caritourregos. Your settings above seem correct an I see you also have 3G coverage have you cleared your multitasking apps by double pressing the home button and clearing any apps that are running? If not try that and if taht fails try holdi the home and sleep buttons at the same time until the pple logo appears to reboot your handset.
Looking for something?

Join giffgaff
  • For only £10 a month:

    • 500 minutes
    • Unlimited texts
    • 1 GB Internet
    • Free calls to giffgaff