Nearly £1 million paid back this year

Nearly £1 million paid back this year

by handy giff-staffer clairekav on ‎14-12-2011 15:03 - last edited on ‎16-11-2012 11:02 by handy giff-staffer victoriatagg

This payback period we’ve giving back nearly £700,000 to tens of thousands of members – just in time for Christmas.

The top Payback earner will receive nearly £14,000 in Payback, with dozens more earning over £1,000.


Payback is giffgaff’s way of rewarding members for helping giffgaff – that’s either through helping giffgaff grow, helping in the community by helping other members, creating and supporting new ideas, building new apps etc. 


When we started giffgaff, we wanted to be a force for good which is why we have included the option to donate Payback to charity. Each Payback we give our members the opportunity to select and then vote for their charity of choice. Taking a trip down memory lane:

  • Our first payback our members raised a grand total of £700 was raised for Cancer research (giffgaff matched – total £1400)
  • Our second payback raised £1584 for Macmillan Cancer support (£3169 once giffgaff matched it)
  • In May our members raised £2803 for Help for Heroes (£5606 matched by giffgaff)


This year community selected charity was Macmillan Cancer support, who we’re pleased to announce over 3000 generous members donated their £4854 Payback. We’ll be again matching members donations and will be giving Macmillan Cancer support a cheque for £9708.


This time last year Payback December 2010, our top earner took home £900, this payback period it is nearly £14,000, we look forward to seeing what we’re giving back this time next year.


Thanks to everyone who has supported giffgaff over the last two years – with the help of thousands of members recommending giffgaff to their friends, helping other members answer queries in the community and to those that help themselves by asking questions in the community or by searching the help section – we’ve managed to grow and continue to be successful.  


giffgaff is about mutuality, rewarding our members for helping us grow and develop. While £700k is a lot to give back, it is a small price to pay back for the effort and continued support from our members.


We’re proud to be giffgaff’ers - still Run by you. 

by handy giff-staffer clairekav on ‎14-12-2011 16:39

@khairul, May 2011 £250k + Dec 2011 nearly £700 = my calculator says that's nearly £1,000,000 in 2011 :smileyhappy:


Re waiting on Paypal payments - you'll need to log in to your PayPal account / create a PayPal account for the email address you supplied when making your selection. Next up you'll need to accept the payment from giffgaff. 


Handy FAQ's from PayPal: 

How to open up a PayPal account

What does unclaimed payment mean


For help with PayPal payments, I've started this thread: PayPayl payments, accepting your Payback 


by dlozuk on ‎08-01-2012 13:21

Well I had a lovely surpeise of geting 10p :-)

by ramsha01 on ‎10-01-2012 20:23

bulll**bleep**!!!!!!!!!!! i never got my paybak!!!!!!!!!!

by yosef613 on ‎10-01-2012 20:29

me too

by jyzhou00812 on ‎11-01-2012 23:22
Thanks for the payback. Guffgaff is the good choose. Very done!
by parky123 on ‎18-01-2012 18:51
Very happy with giff gaff!!
by tsidgwick on ‎19-01-2012 17:23

im still waiting for my payback of £20.20!!!! Where is it?????

by davidhitec on ‎10-02-2012 18:22

Can I use my Pay back to purchase goody bag? if so how do I go about it?

by marvel andy0 marvel on ‎13-02-2012 04:55



Not directly, and not at the moment.


Payback comes twice a year, and the points jusdt accrue until then. There is a choice of withdrawing to a Paypal account, donating to charity, or adding ot to your credit balance. If you take the balance option, than it could be used for goodybags


The next time this will happen is mid June, so for now just keep buying as required

by skhan_786 on ‎16-11-2012 12:00
Great love payback probably the best thing about giffgaff
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