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handy giff-staffer
confidence
Posts: 197
Registered: ‎02-06-2010

Mygiffgaff Support

[ Edited ]

Support thread for any problems regarding the Mygiffgaff iphone app.

 

Please post any problems you are having.

 

Please remember if you would like to request a feature or report a bug, there is a facility for this within the app, in the "more" section.

 

*please note that major changes to the giffgaff site can affect the app's performance... In this situation an update will be prepared to fix the app ASAP*

 

Also feel free to pm me.

 

 

Confidence

developer of the my giffgaff iPhone app
allan1954
Posts: 24,295
Topics: 281
Kudos: 1,682
Best Answers: 372
Registered: ‎27-11-2009

Re: Mygiffgaff Support

 


confidence wrote:

Support thread for any problems regarding the Mygiffgaff iphone app.

 

Please post any problems you are having.

 

Please remember if you would like to request a feature or report a bug, there is a facility for this within the app, in the "more" section.

 

*please note that major changes to the giffgaff site can affect the app's performance... In this situation an update will be prepared to fix the app ASAP*

 

Also feel free to pm me.

 

 

Confidence


nice one confidence.

 

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novice
apocalypticspirit
Posts: 15
Registered: ‎19-09-2010

Re: Mygiffgaff Support

I don't know if this is a widespread problem, but after the latest update, I'm having a problem in that the app crashes as soon as it attempts to log in. Just a heads up!
handy giff-staffer
confidence
Posts: 197
Registered: ‎02-06-2010

Re: Mygiffgaff Support

Hi thanks for that, this seems to be affecting a few people. I will get a fix out ASAP, sincerely sorry for the inconvenience.

 

To anyone else, please do not download the update.

developer of the my giffgaff iPhone app
newcomer
allosunshine
Posts: 6
Registered: ‎14-08-2010

Re: Mygiffgaff Support

Any news on the fix for v1.4??
mba_263
Posts: 7,130
Topics: 70
Kudos: 464
Best Answers: 79
Registered: ‎29-05-2010

Re: Mygiffgaff Support

exactly the same here :smileysad: it been ages now :smileysad:

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handy giff-staffer
confidence
Posts: 197
Registered: ‎02-06-2010

Re: Mygiffgaff Support

The update has just been changed to "in review", and I also have had acknowledgement from apple that they are aware it is an urgent fix, so hopefully it should be available within 24hrs..

developer of the my giffgaff iPhone app
newcomer
allosunshine
Posts: 6
Registered: ‎14-08-2010

Re: Mygiffgaff Support

Just installed 1.4.1 and still crashes.

handy giff-staffer
confidence
Posts: 197
Registered: ‎02-06-2010

Re: Mygiffgaff Support

@allosunshine please try again, I think there was a small glith with the site earlier on, as I was able to simulate the crash on 1.4.1 but now no longer occurs.. please get back to me if you can...

developer of the my giffgaff iPhone app
sevendotzero
Posts: 65
Topics: 7
Kudos: 48
Best Answers: 1
Registered: ‎17-10-2009

Re: Mygiffgaff Support

Hi. Unfortunately 1.4.1 still crashes for me on iOS 4.2.1

 

Cheers JJ