Discuss: giffgaff Questions and Discussions

[mirfan]

I am porting my existing phone number from another network to giffgaff. Will the number still be recognised as a giffgaff number so other users calling me will get the calla/texts for free?

Reason I ask is that I have a number originally assigned to Vodafone. I switched over to o2. However, on some networks when they call me it appears as "Vodafone Mobile" on the bill, even though I'm no longer with them.

[andy0]

It should do, and it's much less likely to be wrong when it's the same network. 

In fact I'm a bit surprised you've had the problem at all, or are you talking about from other providers than mobile networks?

[mirfan]

Yes, I know it "should" work... But does it actually?

Is anybody using a number ported in to giffgaff that was originally with another provider (Voda, o2, Orange, T-mobile, 3), and if so are calls to it from other giffgaff sims free?

If nobody has tried this, I will try and see and report back!

[commsyeo · Accepted solution]

I have ported by old number to giffgaff and have made giffgaff-to-giffgaff calls since the port. I can assure you that I have not been charged for these calls. I have also been called by other giffgaff users since I ported and they have not been charged to call me.

You don't have anything to worry about and if, for some reason, you or your mate did get charged for a giffgaff-to-giffgaff call, I'm sure that "ask an agent" would get those guys from Derry on the case toot sweet!

CY

[mirfan]

thanks CY. I'd mark your post as the accepted solutoion but there is no such option in the options menu!

[isuru]

I just happened to be porting my Vodafone number this very day. How ironic