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newcomer
sputrilana
Posts: 1
Registered: 06-01-2012
0

Activated & topped up.... 7 hours ago! No service yet

[ Edited ]

Activated new SIM at 2.22 p.m., bought £10 credit, payment instant payday loan record shows payment, rebooted phone. Still no service at 9.45..

Not a good start. I'm not looking forward to trying to port my old number.

cicerone
maryamkahmed
Posts: 753
Registered: 24-08-2011
0

Re: Activated & topped up.... 7 hours ago! No service yet

[ Edited ]

HI

it can take up to 24 hours for your sim to be fully activated 

if it still isnt activated after 24 hours you should contact an agent 

Get a free Giffgaff Sim


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sullyman524
Posts: 3,087
Registered: 30-03-2011
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Re: Activated & topped up.... 7 hours ago! No service yet

sims take 24 hours to activate

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chaperon
foxymac2020
Posts: 2,888
Registered: 26-07-2011
0

Re: Activated & topped up.... 7 hours ago! No service yet

It takes up to 24 hours
counsellor
sheddi
Posts: 3,232
Registered: 29-01-2011
0

Re: Activated & topped up.... 7 hours ago! No service yet


sputrilana wrote:

Activated new SIM at 2.22 p.m., bought £10 credit, payment record shows payment, rebooted phone. Still no service at 9.45..

Not a good start. I'm not looking forward to trying to port my old number.


Do you mean 2:22am?

 

Because IIRC the activation servers are turned off overnight.

Giffgaff's company motto: Communication is our business, not our strong point.

Hanlon's razor: Never attribute to malice that which is adequately explained by stupidity.
To order a SIM from me (go on, you know you want to), click here: Get a free Giffgaff Sim
beginner
lydia24
Posts: 69
Registered: 30-12-2011
0

Re: Activated & topped up.... 7 hours ago! No service yet

I have been waittin 7days stil not done does my head in wont be stay unless something is done a refund or something and my sim up and running
augur
jokeyboi77
Posts: 12,511
Registered: 07-10-2011
0

Re: Activated & topped up.... 7 hours ago! No service yet

can you see a phone number on your account yet
counsellor
sheddi
Posts: 3,232
Registered: 29-01-2011
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Re: Activated & topped up.... 7 hours ago! No service yet


lydia24 wrote:
I have been waittin 7days stil not done does my head in wont be stay unless something is done a refund or something and my sim up and running

 From the T&C:

If you're unhappy with any part of our service and want to make a complaint please check our Complaints code of practice.

Giffgaff's company motto: Communication is our business, not our strong point.

Hanlon's razor: Never attribute to malice that which is adequately explained by stupidity.
To order a SIM from me (go on, you know you want to), click here: Get a free Giffgaff Sim