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furbie61
Posts: 2
Registered: ‎26-07-2012
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Activating new SIM on existing account ...HELP PLEASE!

[ Edited ]

Hi folks,

 

I am already a GiffGaff sim user and have an account setup for several months now. Tonight I received an additional SIM which I want to use in a second phone. When I followed the instructions to activate my new SIM via the activation link on the giffgaff website, it took me to a page with two options, 1. Create and account or 2. log in with existing account. The second was the obvious one for me as I already have an account, as stated above. Once logged into my account I could see all of my usual transactions, recurring goody bags etc. What I couldn't find, and was not so obvious, was a way to add my new second SIM and add a goody bag to it!! There just did not seem to be an obvious way of adding a second SIM to this account!

 

Can any one shed any light on how you do this. I was wandering if I would have to set up an entirely separate account, but I seem to remember reading somewhere that you can add more SIMS to your account. Am I just being a dimwit??

 

Any help much appreciated..

 

Thanks

 

 

THANKS FOR ALL THE REPLIES FOLKS MUCH APPRECIATED ;-)

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yorkiepudd
Posts: 823
Registered: ‎07-11-2011

Re: Activating new SIM on existing account ...HELP PLEASE!

I believe you have to set up a new account for each sim.
enigma
jumbo4
Posts: 14,952
Registered: ‎30-10-2011

Re: Activating new SIM on existing account ...HELP PLEASE!

it is one sim per account, open another account, you can use same email etc

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homecliff
Posts: 4,610
Topics: 4
Kudos: 399
Best Answers: 84
Registered: ‎27-01-2012

Re: Activating new SIM on existing account ...HELP PLEASE!

you need another account for the new sim
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edwards0101
Posts: 776
Topics: 35
Kudos: 57
Best Answers: 12
Registered: ‎28-04-2012

Re: Activating new SIM on existing account ...HELP PLEASE!

As they said 1 sim per account
just trust me...
paultheball
Posts: 18,461
Registered: ‎21-03-2012

Re: Activating new SIM on existing account ...HELP PLEASE!

Yes you need an entirely seperate account, so if
you log out of this account and just activate the
sim as if its your only one, then you will be fine.

On giffgaff its one sim = one account.


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