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newcomer
Posts: 4
Registered: ‎24-02-2012

Activation in progress...

it has been 2 days but it still sayes 

Activation in progress...
Our systems are now activating your SIM. In most cases activation takes less than 30 minutes. When you see your balance and giffgaff phone number in this page it will mean your SIM is ready to use. However, if you requested activation after 10pm, the systems will activate your SIM first thing tomorrow morning.


please help me with this thank you.


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soothsayer
Posts: 13,539
Registered: ‎13-10-2010

Re: Activation in progress...

Posts: 2,403
Topics: 149
Kudos: 299
Best Answers: 52
Registered: ‎02-09-2011

Re: Activation in progress...

It will be Monday morning before anything is sorted now.

Soz
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Posts: 4,257
Topics: 7
Kudos: 484
Best Answers: 239
Registered: ‎25-09-2011

Re: Activation in progress...

Posts: 28,544
Registered: ‎16-02-2011

Re: Activation in progress...

[ Edited ]

There are some Activation issues. Wait for Giffgaff to make an official announcement.

 

EDIT: They have. See above.

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Posts: 15,061
Kudos: 1,522
Registered: ‎29-09-2011

Re: Activation in progress...

these people can help you well maybe an agent

 

 



adept
Posts: 454
Registered: ‎25-10-2011

Re: Activation in progress...

There are problems with activations at the moment, you will need to contact an agent
Posts: 15,061
Kudos: 1,522
Registered: ‎29-09-2011

Re: Activation in progress...

Hi guys,

 

hope you're well.

 

We are aware that some members are experiencing slow activation issues and that its taking longer than 24 hours to activate a sim. We are also the message 'activation in progess' appears on your 'my giffgaff' account. 

 

Please raise a case with the agents regarding your activation and how long it has taken so far to activate your sim. 

 

I will update this thread when I have more information.



consultant
Posts: 4,280
Registered: ‎11-12-2011

Re: Activation in progress...

Check this http://community.giffgaff.com/t5/Service-Updates-Notice-board/Slow-Sim-Activation-Issue-25-02-2012/m...
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newcomer
Posts: 4
Registered: ‎24-02-2012

Re: Activation in progress...

the agent reply me back with empty message , it doesnt say nothing at all.