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shyamraj1
Posts: 1
Registered: ‎14-08-2013

Blackberry add on

i am a new user to giffgaff.

i bought the 12£ goodybag but forgot to buy the blackberry add on with it. 

i am unable to use blackberry services and cannot buy just the add on. i am being asked to buy the blackberry add on with a goody bag. 

 

i already have a goodybag right now and want to buy just the add on.   

what should i do now ??

 

Thanks

rqt
Posts: 1,759
Topics: 2
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Best Answers: 111
Registered: ‎11-01-2013

Re: Blackberry add on

You can only get the addon on with a goodybag - so you're stuck until you buy the next goodybag

thesmellyone
Posts: 6,018
Kudos: 1,091
Best Answers: 436
Registered: ‎26-08-2011

Re: Blackberry add on

hello,

 

unfortunatley you cannot buy the addon until your current goody bag expires.

 

you can use the internet if you use Opera mini but not the BBM services

 

see here for a suggestion on this issue:

http://community.giffgaff.com/t5/Submit-Great-giffgaff-Ideas/blackberry-addon-with-airtime-credit-pl...

john1073
Posts: 1,747
Topics: 143
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Best Answers: 84
Registered: ‎07-07-2012

Re: Blackberry add on

im sorry you cant buy the addon seperately, if you buy a goodybag now with the addon your goodybag and addon will be que'd ready for when your present goodybag expires

w69d
Posts: 22,698
Registered: ‎20-12-2011

Re: Blackberry add on

Sorry but you can't now buy the addon until your current Goodybag expires , you can use opera mini for Internet if that helps
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dalan
Posts: 41,357
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Best Answers: 3,960
Registered: ‎24-10-2011

Re: Blackberry add on

Hi.
Blackberry

You have to buy the bb add on at the same time as your goodybag to get the full bb sevices. Ie, internet, push emails, and bb messenger, mms, which costs £2.50 on top of your goodybag.

How to setup your Blackberry: http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/giffgaffer-s-guide-to-Blackberry/td-p/92334

Have a look at this.
Blackberry troubleshooter

http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Blackberry-User-Please-Read-before-Posting/...

Blackberry Addon 1010: http://giffgaff.com/blackberry-add-on

Blackberry without bb add on


Internet without the BlackBerry
Add-on
In order to get the internet working on a BlackBerry without the BlackBerry Add-on you will need to have the Opera Mini browser installed on your BlackBerry instead. Follow this simple guide on some instructions to getting on the internet with out the BlackBerry Add-on:
First of all set up your BlackBerry internet settings to the following:
APN: giffgaff.com
Username: giffgaff
Password: password

Then, while connected to wifi, you need to download the Opera Mini internet browser from the BlackBerry App World
Now when you want to use the internet use the newly installed browser, Opera Mini, and it should work!

If it helps,
Feel free to use this post at a later date
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homecliff
Posts: 4,530
Topics: 4
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Best Answers: 83
Registered: ‎27-01-2012

Re: Blackberry add on

sorry you can only buy the add on with a goodybag. use wifi and download mini opera to use as your browser for the next month and put in the giffgaffAPN
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jellius
Posts: 2,189
Topics: 42
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Best Answers: 95
Registered: ‎11-04-2013

Re: Blackberry add on

You need a blackberry add on when U purchased the goody bag for it to work,follow below

if you bought the £2.50 add on with the goodybag then follow this link http://j.mp/ggbbbrowser if you haven't bought the blackberry goodybag add on then use this link http://j.mp/bboperamini

U need it to work alongside goodybag for internet to work

also see link below for more info

http://bit.ly/giffgaffblackberry
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nasilpor
Posts: 2,112
Topics: 63
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Registered: ‎20-10-2011

Re: Blackberry add on

Sorry but I am afraid you're stuck till this Goodybag runs out, you have to buy the add on at the same time, in the meantime you could use another browser for Internet and Whatsapp to communicate with others as a mms service.
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figment_uk
Posts: 15,424
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Registered: ‎07-04-2012

Re: Blackberry add on


shyamraj1 wrote:

i am a new user to giffgaff.

i bought the 12£ goodybag but forgot to buy the blackberry add on with it. 

i am unable to use blackberry services and cannot buy just the add on. i am being asked to buy the blackberry add on with a goody bag. 

 

i already have a goodybag right now and want to buy just the add on.   

what should i do now ??

 

Thanks


Unfortunately you can only buy the add-on in the same transaction as a goodybag. As you cannot add it to the existing goodybag and cannot cancel a live goodybag, I'm afraid you must wait until your next goodybag starts in 1 month before you can use the blackberry services. Your only other option would be to start again with another SIM card (means a new account and new number )

 

Here are some detailed instructions on using the internet on your BB without the add-on

 

http://community.giffgaff.com/t5/giffgaff-Top-Tips/Blackberry-without-the-3-00-addon-updated-09-01-2...