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newcomer
jjjamie011
Posts: 6
Registered: ‎06-03-2011

Block Withheld Phone Numbers

Hi I need to block withheld phone numbers coming to my phone, how do i do this?

aiya_x
Posts: 963
Topics: 3
Kudos: 53
Best Answers: 14
Registered: ‎24-05-2011

Re: Block Withheld Phone Numbers

you'll have to call up the phone company and see if they can manually block the number that's phoning you. not sure if it
will work since it's a withheld number but it's worth a try :smileyhappy:
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governor
usmaanh1990
Posts: 2,145
Registered: ‎01-03-2011

Re: Block Withheld Phone Numbers

i dont think giffgaff support this. but i think an agent may be able to do this for you. use this link to contact them
http://support.giffgaff.com/app/ask

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helper
manda2011
Posts: 220
Registered: ‎24-01-2011

Re: Block Withheld Phone Numbers

What type of phone do you have?
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tutor
samirah1990
Posts: 2,139
Registered: ‎01-03-2011

Re: Block Withheld Phone Numbers

http://support.giffgaff.com/app/ask

contact an agen an ask them nicely if they can do it for you

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helper
manda2011
Posts: 220
Registered: ‎24-01-2011

Re: Block Withheld Phone Numbers

Giffgaff can't put a block on private numbers, the only way to stop them is to change your number! Or if you have an android phone there's free apps available to block unknown and unwanted numbes
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pathfinder
laurenm
Posts: 980
Registered: ‎04-01-2011

Re: Block Withheld Phone Numbers

If you're getting nuisance calls you can have your number changed. I'd only recommend this if it's been going on a long time though.
Don't forget to choose a solution for your problem and award kudos appropriately! :smileyhappy:

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expert
samsams88
Posts: 3,120
Registered: ‎19-04-2011

Re: Block Withheld Phone Numbers

if youre on an iphone and youre willing to jailbreak theres an app called iblacklist which does that amongst other things :smileyhappy: also i believe certain other phones have the functionality built in...
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scholar
canary1
Posts: 2,173
Registered: ‎24-05-2010

Re: Block Withheld Phone Numbers

Unfortunately this is beyond giffgaffs control and they will be unable to assist you.

associate
davidoff59
Posts: 610
Registered: ‎06-04-2011

Re: Block Withheld Phone Numbers

I think they will be able to help you as if you look at the terms and conditions,

 

18.1. You authorise us to use and disclose, in the UK and abroad, information about you, your use of the Service (including, but not limited to, phone numbers/email addresses of calls, texts and other communications "Communications" made and received by you and the date, duration, time and cost of such Communications) 

 

Im not sure if they will help you, but they keep track of your phone usage so they should know the numbers of those calling you on a private no, so in theory, they could block them. It may be a lot of work but its possible. 

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