Help & Support

Reply
newcomer
chrismath
Posts: 4
Registered: ‎28-05-2013
Best Answer

Bombarded by msgs from 85878

Hi

 

I am getting txts from 85878... saying I am subscribed to CelltaunBabes at £3 per week. If I try to send STOP as detailed in the txt I get a msg (from GiffGaff or O2?) saying this will be expensive.

 

Firstly, I havent subscribed ( unlikely as I am a gay man!! lol)

 

Scondly it seems that I cant check if the £3 is being deducted as I cant find a way to see a detailed breakdown anywhere of my calls or txts

 

Can anyone help?

 

thanks

 

chris

elbubsio
Posts: 2,309
Topics: 22
Kudos: 618
Best Answers: 417
Registered: ‎14-10-2013

Re: Bombarded by msgs from 85878

[ Edited ]

Hi Chris,

 

Has any money been taken from your account?  I've done a bit of checking and it appears this is likely a scam to get you to send the STOP text so they can charge you for that.  See here for some more info -

 

http://www.smswatchdog.com/text-message-from/85878/1

 

Hope that helps :smileywink:

Don't forget to give kudos to answers that help you and mark the best answer to help others.
PM me for a free SIM sent out 1st class.
Get a free giffgaff Sim
sullyman525
Posts: 3,560
Topics: 22
Kudos: 164
Best Answers: 31
Registered: ‎08-10-2012

Re: Bombarded by msgs from 85878

did the text go through when you repleid STOP?

 

has your balance changed on my giffgaff?

veteran
phil_72
Posts: 7,550
Registered: ‎06-11-2013

Re: Bombarded by msgs from 85878

Oh dear. That's got scam written all over it.
Get a free giffgaff Sim
elbubsio
Posts: 2,309
Topics: 22
Kudos: 618
Best Answers: 417
Registered: ‎14-10-2013

Re: Bombarded by msgs from 85878

[ Edited ]

Hi again,

 

Just as a thought, there's a number to call in that link I provided that apparently stops them and gets you a refund if you've had money taken, but for now, may I advise you to convert any credit you have into a goodybag.  That way you won't have enough credit forthem to take if they try :smileyvery-happy:

 

That should stop any shennanigans until you can cancel it. :smileywink:

Don't forget to give kudos to answers that help you and mark the best answer to help others.
PM me for a free SIM sent out 1st class.
Get a free giffgaff Sim
newcomer
chrismath
Posts: 4
Registered: ‎28-05-2013

Re: Bombarded by msgs from 85878

Thanks for replying,

 

how do i check my account..all i have seen is a giffgaff txtt now and then saying my balance is changing..i dont know if this is because of the £3 . I didnt send the STOP msg  because of the warning.

 

i will follow the link thanks to see what that advises

 

thanks

newcomer
chrismath
Posts: 4
Registered: ‎28-05-2013

Re: Bombarded by msgs from 85878

Hi again too lol

 

thanks for that... i've an auto matic top set up for my existing goodybag to cover any additional charges not covered in the goodybag and i think its this that may be being eroded...but i'll try n check through the link posted

adept
fathimakhanom66
Posts: 1,469
Registered: ‎19-01-2013

Re: Bombarded by msgs from 85878

Go on the link
The babes one and at the bottom of the site there will be the subscription info
Go on that and xancel it
You might have accidently subscribed whilst watching gay stuff
elbubsio
Posts: 2,309
Topics: 22
Kudos: 618
Best Answers: 417
Registered: ‎14-10-2013

Re: Bombarded by msgs from 85878

Hi,

 

As a PAYG network, the only way to get an itemised bill is to pay £10 and order one.  The only other thing I can suggest is to turn off auto top ups (for PAYG) credit, if you have that and keep a close eye on how much data etc you're using.  This is why the goodybag thing would work.  If you've got no charges coming out of your credit, you should spot a £3 charge pretty easily :smileyhappy:

Don't forget to give kudos to answers that help you and mark the best answer to help others.
PM me for a free SIM sent out 1st class.
Get a free giffgaff Sim
associate
ray67griffiths
Posts: 577
Registered: ‎09-09-2012

Re: Bombarded by msgs from 85878

I had same thing contact any agent and change your number you won't need a new sim or loose any goody bag you have active it doesn't take long