on 03-01-2014 11:11
I am getting txts from 85878... saying I am subscribed to CelltaunBabes at £3 per week. If I try to send STOP as detailed in the txt I get a msg (from GiffGaff or O2?) saying this will be expensive.
Firstly, I havent subscribed ( unlikely as I am a gay man!! lol)
Scondly it seems that I cant check if the £3 is being deducted as I cant find a way to see a detailed breakdown anywhere of my calls or txts
Can anyone help?
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03-01-2014 11:14 - edited 03-01-2014 11:14
Has any money been taken from your account? I've done a bit of checking and it appears this is likely a scam to get you to send the STOP text so they can charge you for that. See here for some more info -
Hope that helps
03-01-2014 11:18 - edited 03-01-2014 11:19
Just as a thought, there's a number to call in that link I provided that apparently stops them and gets you a refund if you've had money taken, but for now, may I advise you to convert any credit you have into a goodybag. That way you won't have enough credit forthem to take if they try
That should stop any shennanigans until you can cancel it.
on 03-01-2014 11:20
Thanks for replying,
how do i check my account..all i have seen is a giffgaff txtt now and then saying my balance is changing..i dont know if this is because of the £3 . I didnt send the STOP msg because of the warning.
i will follow the link thanks to see what that advises
on 03-01-2014 11:24
Hi again too lol
thanks for that... i've an auto matic top set up for my existing goodybag to cover any additional charges not covered in the goodybag and i think its this that may be being eroded...but i'll try n check through the link posted
on 03-01-2014 11:32
As a PAYG network, the only way to get an itemised bill is to pay £10 and order one. The only other thing I can suggest is to turn off auto top ups (for PAYG) credit, if you have that and keep a close eye on how much data etc you're using. This is why the goodybag thing would work. If you've got no charges coming out of your credit, you should spot a £3 charge pretty easily