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beginner
wiss
Posts: 72
Registered: ‎01-06-2012

Buy goody bag

I can't buy a goody bag I have 3 days tring
I'm using my debit card
steward
orcocan
Posts: 274
Registered: ‎24-07-2012

Re: Buy goody bag

try using a different browser

please kudos me if I have been helpful :-)

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paultheball
Posts: 18,469
Registered: ‎21-03-2012

Re: Buy goody bag

try this,
if your details are already stored, delete them,
then re-enter them, this can solve it,
you can also choose 'another card' option,
(even if you pay with the same card),
when you reach the checkout.
also, try another browser, IE or Firefox.


Feel free to award Kudos to posts that helped you
and BEST ANSWER to the post that solved it :-)
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gaffout
Posts: 9,247
Kudos: 1,895
Best Answers: 1,384
Registered: ‎25-05-2012

Re: Buy goody bag

[ Edited ]
All alternatives for topping up
http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/How-do-I-top-up-What-are-my-top-up...
or have a look at Card payment issues Have a look at bertiebat's guide for card troubles click below :-) http://is.gd/cardtroubles
Please remember to choose a 'BEST ANSWER' Where you received one & give a little KUDOS to those who helped :-)

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anees_mahmood
Posts: 7,930
Topics: 4
Kudos: 1,010
Best Answers: 864
Registered: ‎18-01-2012

Re: Buy goody bag

-Try using a different browser and clearing history, cache etc.
-Try using the mobile site https://giffgaff.com/mobile (can be used on the PC).

If you have previously stored your card details (https://giffgaff.com/profile/details) then delete, reinput and try again as this has been known to cure some problems (especially with the 3 digit security code/CVV). You can also do this by choosing 'Another Card' (even if you want to pay with the same card) during the check out process.


Meanwhile you can top up your account by buying a voucher (O2 or giffgaff http://bit.ly/giffgaffvoucher) and redeeming it (https://giffgaff.com/buy/redeem). You can then buy a goodybag/gigabag if required from the redeemed credit http://bit.ly/giffgaffgfc
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bstock
Posts: 1,919
Kudos: 285
Registered: ‎19-09-2011

Re: Buy goody bag

If its not a recurring goodybag why not top up and then buy a goodybag from that.
This page will show you how to buy a one off goodybag from your existing credit. http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Buying-a-goodybag-from-existing-credit/m-p/...
If I have solved your problem or answered your question, please click accept as solution on my post.
Also please consider giving me KUDOS if I have helped in any way - just click on the star to the left of the post underneath my name - Many Thanks.
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rayhoo
Posts: 38,850
Topics: 24
Kudos: 4,290
Registered: ‎21-07-2010

Re: Buy goody bag


wiss wrote:
I can't buy a goody bag I have 3 days tring
I'm using my debit card

Do you have a current goodybag yet to expire?  If not, then click on here:   https://giffgaff.com/mobile
and see if it allows you there.  If not, then a voucher would be the best bet for now, and then later ask an agent what the problem is with your card payment.

expert
argos1
Posts: 6,425
Registered: ‎30-05-2012

Re: Buy goody bag

are you trying to queue the goodybag because you can't do that now. you have to wait until your bag expires to buy another one or set up recurring goodybags
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beginner
wiss
Posts: 72
Registered: ‎01-06-2012

Re: Buy goody bag

I tried a new browser , i tried reentring my card detail again ,,,nothing work !!!!!!!
scholar
iftekharsubhan
Posts: 2,249
Registered: ‎06-03-2012

Re: Buy goody bag

Try by topup voucher
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