Help & Support

Reply
janni_b
Posts: 474
Topics: 37
Kudos: 171
Registered: ‎21-03-2012
Best Answer

Buying goody bag from airtime credit

I have been topping up my credit each month then buying a goody bag. When I top up I know I will get 3 months free GG to GG calls and texts. I also know I get free calls and texts to GG numbers when I buy a goody bag. What I would like to know, if I have airtime credit in my account but haven't topped up during the previous three months, if I 'buy' a goody bag with that airtime credit, will I still get free calls and texts to other Giffgaff numbers? The reason I'm asking is that I am due to get some payback next month and I was going to take this as airtime credit then use that to buy my next couple of £10 goody bags but I would still like to have the free giffgaff calls and texts.
Get a free giffgaff Sim
bonusball
Posts: 32,347
Registered: ‎11-08-2011

Re: Buying goody bag from airtime credit

Free to giffgaff:
You need to top-up or buy a goodybag from your credit card at least every 3 months to receive free giffgaff to giffgaff calls, The free giffgaff to giffgaff calls last for 60 minutes per call, so you need to hang up and re-dial if you want to keep talking.

endorphin
Posts: 34,196
Kudos: 5,793
Best Answers: 5,031
Registered: ‎01-04-2011

Re: Buying goody bag from airtime credit

No, it has to be new money and not using existing airtime credit to get the free calls.

Get a free giffgaff SIM/microSIM/nanoSIM with free £5 credit
amirul16
Posts: 721
Topics: 52
Kudos: 42
Best Answers: 14
Registered: ‎19-11-2010

Re: Buying goody bag from airtime credit

every 3 months u need to top up
Get a free Giffgaff Sim
sydbrazil1
Posts: 6,924
Topics: 128
Kudos: 490
Best Answers: 160
Registered: ‎15-08-2011

Re: Buying goody bag from airtime credit

Read the below guide, it should answer all your questions about free GG to GG Calls

Giffgaff to Giffgaff Info
http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/gg-to-gg-free-allowance-and-the-effects-of-...
Get a free Giffgaff Sim
rayhoo
Posts: 35,832
Topics: 20
Kudos: 3,816
Registered: ‎21-07-2010

Re: Buying goody bag from airtime credit


janni_b wrote:
I have been topping up my credit each month then buying a goody bag. When I top up I know I will get 3 months free GG to GG calls and texts. I also know I get free calls and texts to GG numbers when I buy a goody bag. What I would like to know, if I have airtime credit in my account but haven't topped up during the previous three months, if I 'buy' a goody bag with that airtime credit, will I still get free calls and texts to other Giffgaff numbers? The reason I'm asking is that I am due to get some payback next month and I was going to take this as airtime credit then use that to buy my next couple of £10 goody bags but I would still like to have the free giffgaff calls and texts.

Your payback would work for one time only, see here for more detail:  http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/gg-to-gg-free-allowance-and-the-effects-of-...

Get a free Giffgaff Sim,Note for Blackberry users: You no longer select to buy the goodybag first and then the BB Add-on. The purchasing method for buying the BB Add-on has recently changed.
Go to Top-up page > Select a PLAN (Blackberry PLAN) > Select a goodybag > Choose if you want to buy more airtime > If not just press continue > Make card payment, or press EXCHANGE AIRTIME BALANCE.
simmsreece
Posts: 3,121
Registered: ‎12-03-2012

Re: Buying goody bag from airtime credit

janni_b
Posts: 474
Topics: 37
Kudos: 171
Registered: ‎21-03-2012

Re: Buying goody bag from airtime credit

Thanks for all responses. Bit clearer now. I knew payback only counted once as top up. I could see that goodybag gave free gg to gg. Now i know you still have to use card
to top up or buy goodybag every 3 months to benefit. Not a problem. Still a great deal.
Get a free giffgaff Sim
sydbrazil1
Posts: 6,924
Topics: 128
Kudos: 490
Best Answers: 160
Registered: ‎15-08-2011

Re: Buying goody bag from airtime credit

[ Edited ]
Glad the link helped you
Get a free Giffgaff Sim
darrenlit1994
Posts: 72
Topics: 23
Kudos: 1
Best Answers: 1
Registered: ‎11-07-2011

Re: Buying goody bag from airtime credit

No, it has to be new money and not using existing airtime credit to get the free calls.