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newcomer
Posts: 7
Registered: ‎21-07-2011

Call Forwarding

Hi, my giffgaff number will not allow any other giffgaff numbers to forward calls to it. No problems with call forwarding from phones on other networks though. Any ideas?

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Registered: ‎02-05-2010

Re: Call Forwarding

What happens when you try and set up a divert to your phone from another giffgaff phone?

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Posts: 11,245
Kudos: 1,992
Best Answers: 843
Registered: ‎02-05-2010

Re: Call Forwarding

Are you using:

 

** 21 * Your Number #



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Posts: 39,619
Topics: 24
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Registered: ‎21-07-2010

Re: Call Forwarding


susansharmanw wrote:

Hi, my giffgaff number will not allow any other giffgaff numbers to forward calls to it. No problems with call forwarding from phones on other networks though. Any ideas?


Is your giffgaff number an original number, or one you've ported in?  If ported, then from where?

newcomer
Posts: 7
Registered: ‎21-07-2011

Re: Call Forwarding

 Hi. Mine is a  number allocated by giffgaff.  When I try to setup a divert from another giffgaff phone a message "Unexpected response from network" appears on the HTC phones and "Service not available" from the Samsung phone, all with different giffgaff simm in. I've tried various other phones and networks with no problems. 

scholar
Posts: 1,361
Registered: ‎03-02-2011

Re: Call Forwarding

just tested two gg numbers and the diverts seem to work... ive used a samsung to divert

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contributor
Posts: 552
Registered: ‎24-06-2011

Re: Call Forwarding

Works for me ???
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newcomer
Posts: 7
Registered: ‎21-07-2011

Re: Call Forwarding

I can get all the other gg numbers in the family to divert to each other it just my number none will divert to. 

Posts: 3,064
Kudos: 292
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Registered: ‎28-02-2011

Re: Call Forwarding

works for me to might be the phone features

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Posts: 39,619
Topics: 24
Kudos: 4,440
Registered: ‎21-07-2010

Re: Call Forwarding


susansharmanw wrote:

 Hi. Mine is a  number allocated by giffgaff.  When I try to setup a divert from another giffgaff phone a message "Unexpected response from network" appears on the HTC phones and "Service not available" from the Samsung phone, all with different giffgaff simm in. I've tried various other phones and networks with no problems. 


On the phone you're using to divert to your number, have you tried first cancelling all diverts, and then setting it to your number?