Reply
newcomer
Posts: 9
Registered: ‎20-12-2012

Can I buy more data for my iPhone 5

I seem to be running out of Internet too fast can I buy some for my phone please help

All Replies
Posts: 9,181
Kudos: 2,232
Best Answers: 2,248
Registered: ‎21-12-2010

Re: Can I buy more data for my iPhone 5

GoodyBags and GigaBags last for a month and, once active, cannot be replaced until that time has elapsed, even if you use up your allowances beforehand. You will automatically go onto normal airtime credit (which can be topped up at any time by visiting https://giffgaff.com/buy) until a subsequent GoodyBag or GigaBag comes into effect.
Einstein a go-go
Posts: 41,273
Registered: ‎20-12-2011

Re: Can I buy more data for my iPhone 5

Hi, if you have ran out of data but your Goodybag is still active then you will need to have airtime credit and the data will be charged at a rate of 2p per mb until the Goodybag expires

See here

"What happens if I exceed 1GB?
If you've used up your 1GB allowance before your goodybag expires, we will send a notification to your phone to let you know. You will be charged at 2p/MB for the life of your goodybag, but once your goodybag expires, standard rates will apply."
screen switchGet a free giffgaff SimfishStatuspage
rookie
Posts: 420
Registered: ‎21-05-2013

Re: Can I buy more data for my iPhone 5

Not until your current goodybag has finished
Posts: 3,593
Topics: 67
Kudos: 346
Best Answers: 53
Registered: ‎23-08-2012

Re: Can I buy more data for my iPhone 5

You'll have to use airtime balance til your goodybag expires
Don't forget to Kudo me if I've been helpful and mark as solution where appropriate :-)
Posts: 1,126
Topics: 6
Registered: ‎10-03-2013

Re: Can I buy more data for my iPhone 5

you have to wait until your current goodybag expires, next time make sure you buy the unlimited internet goodybag which is £12

Click on the banner below for your free giffgaff sim with £5 free credit


Get a free giffgaff SimPlease give me a kudos or a best answer if i helped. Appreciated.
Posts: 429
Topics: 8
Kudos: 27
Best Answers: 1
Registered: ‎22-07-2012

Re: Can I buy more data for my iPhone 5

you will have to wait until the goodybag expires usually for 1 month sins purchasing

Click on the link below for your free Giffgaff sim with £5 FREE credit

Get a free giffgaff Sim
Posts: 10,452
Kudos: 1,574
Best Answers: 1,057
Registered: ‎24-11-2011

Re: Can I buy more data for my iPhone 5

If you already have an active goodybag you can not top it up with another goodybag for extra minutes or data as you can only have one active goodybag at a time. You would have to use credit on PAYG for additional minutes or data (at the reduced rate of 2p/Mb) until the active goodybag expires then you can start a new one.
 It is not possible to end an active goodybag early in order to start another.


 There is a proposal in the ideas section to finish a goodybag early in order to start another. If enough people get behind it then giffgaff may look into implementing it.
 Go here http://community.giffgaff.com/t5/Submit-Great-giffgaff-Ideas/Deleting-a-goodybag/idi-p/21585 to add your support to the idea.

Posts: 805
Topics: 30
Kudos: 174
Ideas: 6
Best Answers: 16
Registered: ‎26-01-2011

Re: Can I buy more data for my iPhone 5

you could always activate a second sim to use when your low on your first or purchase the unlimited data package if you find your running low every month
Get your free giffgaff Sim