Help & Support

Reply
newcomer
xmissc82x
Posts: 12
Registered: ‎30-09-2012

Can only access giffgaff site?!

Just bought a goodybag for my dongle as I have many times before, but I cant seem to access anyother site than giffgaff as if I have no data?!

suheluddin2
Posts: 13,511
Topics: 64
Kudos: 939
Best Answers: 456
Registered: ‎11-11-2010

Re: Can only access giffgaff site?!

 

remove your simcard from your device then put it back in and restart your device

Note: If someone has answered your question in 'Ask the community', please mark it as 'best answer’, then we know you're sorted
rlproper
Posts: 2,932
Topics: 29
Kudos: 475
Best Answers: 53
Registered: ‎09-09-2010

Re: Can only access giffgaff site?!

Had your old GIGABAG run the full month? If not then the GIGABAG you just bought might be queued to start on a date in the future.
I try to give good info but remember I am just another customer.
newcomer
xmissc82x
Posts: 12
Registered: ‎30-09-2012

Re: Can only access giffgaff site?!

Tried that a couple of times.

newcomer
xmissc82x
Posts: 12
Registered: ‎30-09-2012

Re: Can only access giffgaff site?!

Says from now until 10th dec
rlproper
Posts: 2,932
Topics: 29
Kudos: 475
Best Answers: 53
Registered: ‎09-09-2010

Re: Can only access giffgaff site?!

OK. Thanks for checking that. No idea here then!
I try to give good info but remember I am just another customer.
newcomer
xmissc82x
Posts: 12
Registered: ‎30-09-2012

Re: Can only access giffgaff site?!

I dont know if im making this up or not but i seem to remember somthing about buying a goodybag after a certain time wouldnt activate till next morning that sound right?

mary_r_t
Posts: 16,469
Registered: ‎24-01-2010

Re: Can only access giffgaff site?!

goodybags will activate at any time provided you don't have one live. It's only activating your sim for the first time that has a down time over night.

Get a free Giffgaff Sim
If you are visiting the UK and want a sim sent to an international address, click here
Urban Myths - The truth is out there!
newcomer
xmissc82x
Posts: 12
Registered: ‎30-09-2012

Re: Can only access giffgaff site?!

well i have no idea whats up then
bertiebat
Posts: 16,821
Registered: ‎25-01-2011

Re: Can only access giffgaff site?!


xmissc82x wrote:

I dont know if im making this up or not but i seem to remember somthing about buying a goodybag after a certain time wouldnt activate till next morning that sound right?


No that only applies to SIMs when activated after 10pm, goodybag/gigabags should activate fairly instantly normally though can take a few mins.

 

Since your details are showing then it should be active now.

Please mark the best answer when you're sorted :smileyhappy: to help others find it.
Get a free Giffgaff Sim