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alison2512
Posts: 15
Registered: ‎12-01-2013

Can't download MMS messages

Hi everyone, I need your help again please.  A pal has sent me a picture message and when I tap 'download' it tries for a while then gives up. I have the internet set up and it works fine. Can I do anything so I can recieve MMS ? 

 

Thanks in anticipation !

rayhoo
Posts: 35,803
Topics: 20
Kudos: 3,815
Registered: ‎21-07-2010

Re: Can't download MMS messages


alison2512 wrote:

Hi everyone, I need your help again please.  A pal has sent me a picture message and when I tap 'download' it tries for a while then gives up. I have the internet set up and it works fine. Can I do anything so I can recieve MMS ? 

 

Thanks in anticipation !


If you have Wifi then Disable it.  More here on how MMS works  MMS Simply.

Get a free Giffgaff Sim,Note for Blackberry users: You no longer select to buy the goodybag first and then the BB Add-on. The purchasing method for buying the BB Add-on has recently changed.
Go to Top-up page > Select a PLAN (Blackberry PLAN) > Select a goodybag > Choose if you want to buy more airtime > If not just press continue > Make card payment, or press EXCHANGE AIRTIME BALANCE.
tjommo
Posts: 1,013
Topics: 92
Kudos: 347
Registered: ‎16-01-2012

Re: Can't download MMS messages

Text settings to 2020 to set up MMS settings or I'd you have a smartphone look at http://bit.ly/giffgaffiphone
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jpcjpc
Posts: 4,018
Topics: 54
Kudos: 940
Best Answers: 82
Registered: ‎03-02-2012

Re: Can't download MMS messages

Have you tried using the stock messaging app to open it?

 

I had the same problem using a third party app, but it worked fine with the stock app. And from then on it opened on other messaging apps too.

 

May be coincidence, but give it a go.

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ilambert
Posts: 1,895
Registered: ‎06-06-2012

Re: Can't download MMS messages

Phone settings for mms and INTERNET Text "SETTINGS" to 2020, if it doe's not work, try here. MMS is not included in any goodybags: they cost 16p


Definitive APN Settings should work on all phones - http://bit.ly/giffgaffapn for most phones

Nokia Lumia - See this guide; http://j.mp/giffgafflumia

Nokia C3 - http://bit.ly/giffgaffnokiac3

Nokia C5 - http://bit.ly/ggnokiac5

Android phones - http://bit.ly/jitbandroid

Samsung ch@t http://bit.ly/ggsamchat

Blackberry - http://bit.ly/jitbblackberry

Windows phones - http://bit.ly/giffgaffwp7

Dongle Installation/settings - http://bit.ly/giffgaffdongle

iPad with screen shots - http://bit.ly/giffgaffiPad

There are four iPhones in the family that use these settings successfully. (3Gs, 4, 4s, 5) Running IOS 5.1.1 IOS 6.1 and ios 6.0.2
 Iphone -  http://bit.ly/jitbiphone

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mic_fin
Posts: 2,167
Topics: 66
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Registered: ‎31-07-2012

Re: Can't download MMS messages

Try restarting your phone. Also ensure there is enough memory to save the download :smileyhappy:
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mazza2010
Posts: 1,895
Topics: 2
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Registered: ‎06-10-2012

Re: Can't download MMS messages

Txt mms 1010 goodybags dont cover mms cost 16p to sent comes out of ur credit
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mad scientist
lucy68
Posts: 10,979
Registered: ‎30-10-2011

Re: Can't download MMS messages

pr08rad
Posts: 5,068
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Registered: ‎31-12-2012

Re: Can't download MMS messages

You need to ensure you have the correct settings, has it been working in the past on GG ? If not then that will be the reason,
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sullyman525
Posts: 2,958
Topics: 18
Kudos: 130
Best Answers: 29
Registered: ‎08-10-2012

Re: Can't download MMS messages

manually enter the settings