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newcomer
ensembleinfo
Posts: 11
Registered: ‎20-08-2013
Best Answer

Can't get internet on my phone Nokia Lumia 520

Hi guys,

Just joined GiffGaff. Have contacted 02, as requested by GiffGaff text message, to enter the requested new details into my phone ACCESS POINT. Successfully done this, nut still no internet access? What's going on? Any help appreciated. THanks

epileptic_hero
Posts: 399
Best Answers: 80
Registered: ‎16-06-2011

Re: Can't get internet on my phone Nokia Lumia 520

[ Edited ]

Welcome to Giffgaff!

Text "settings" to 2020 and you should be able to install the recommended settings automatically.

Should you need to enter them manually, here are the settings:
Go to Settings > Mobile Network, make sure Network
selection dropdown is set to Automatic.

Now add the internet settings
APN - giffgaff.com

Username - giffgaff
Password - password
Proxy server (URL) - (leave empty)
Proxy port - (leave empty)
IP type - IP4v6
Save

Now add the MMS settings
APN - giffgaff.com
Username - giffgaff
Password - password
WAP gateway (URL) - 193.113.200.195
WAP gateway port - 8080
MMSC (URL) - http://mmsc.mediamessaging.co.uk/
MMSC port: 8002
Maximum MMS size - (leave empty)
IP type - IP4v6
Save.
Restart your mobile.

Please remember to set a 'Best Answer' if your question has been answered. This helps other people experiencing similar problems in the future find this thread!
heavy hitter
antonio75
Posts: 13,384
Registered: ‎19-05-2012

Re: Can't get internet on my phone Nokia Lumia 520

what phone are you using....
enigma
jumbo4
Posts: 15,353
Registered: ‎30-10-2011

Re: Can't get internet on my phone Nokia Lumia 520

mathew40
Posts: 39,365
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Registered: ‎20-08-2012

Re: Can't get internet on my phone Nokia Lumia 520

Hello there.
Please take the time to have a look at a great guide,which should help you,to set up your giffgaff APN "settings"

http://community.giffgaff.com/t5/giffgaff-Top-Tips/giffgaffer-s-guide-to-Nokia-Lumia/m-p/2870383#M29...
Click onto my Banner and order any FREE sim card with £5 FREE credit.
Get a free giffgaff Sim
If I have helped,Click onto Kudo's or Solution.
mathew40
Posts: 39,365
Topics: 113
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Best Answers: 4,020
Registered: ‎20-08-2012

Re: Can't get internet on my phone Nokia Lumia 520

Antonio75,have you read the title of the ops post ?.
Click onto my Banner and order any FREE sim card with £5 FREE credit.
Get a free giffgaff Sim
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nayir_123
Posts: 2,637
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Best Answers: 374
Registered: ‎02-02-2013

Re: Can't get internet on my phone Nokia Lumia 520

Hi, please ensure that your phone settings are correctly entered and saved, using this Nokia Lumia Phone guide:

http://community.giffgaff.com/t5/giffgaff-Top-Tips/giffgaffer-s-guide-to-Nokia-Lumia/m-p/2870383#M29...
If I have helped, please give me a Kudos. :smileyhappy: Order your FREE Giffgaff Sims from Below:
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