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beginner
skutterdan1701
Posts: 23
Registered: ‎01-03-2011

Cannot access Internet on galaxy tab

I've had giffgaff on my tab for several months. I currently have £10 goodybag. As I have done each month. Recently I am unable to access the Internet despite having a full 5 bar signal and on 3G or HSPDA. In the same locations where I could access I now no longer have Internet access or it is very intermittent.
My apn settings haven't changed. I have tried resetting them using the giffgaffapn tool on Android. I have rebooted the Tab several times. I have removed and installed the sim several times.
I have checked O2 service status. Everything is fine according to them.
What is happening? How do I sort this out?!
neil40
Posts: 3,417
Topics: 115
Kudos: 608
Best Answers: 44
Registered: ‎24-07-2010

Re: Cannot access Internet on galaxy tab

There seems to be an issue with the internet on giffgaff just now.Hopefully it can be sorted today!.
Neil
Get a free giffgaff Sim
beginner
skutterdan1701
Posts: 23
Registered: ‎01-03-2011

Re: Cannot access Internet on galaxy tab

I hope so. Though the cynical part of me thinks this could be O2's doing given how they treat thier own users with regards to data and the Internet.
chubuking
Posts: 6,858
Topics: 322
Kudos: 834
Best Answers: 127
Registered: ‎10-02-2011

Re: Cannot access Internet on galaxy tab

Internet is back up now.

for a micro sim go to http://apps.giffgaff.com/microgaff/directrequest.php?r=chubuking


i always try to give to correct answer so please kudos and accept as solution when i do
apprentice
dragonahcas
Posts: 382
Registered: ‎23-03-2011

Re: Cannot access Internet on galaxy tab

I had same problems between 7 and now, its all working again as of 5 minutes ago.
beginner
skutterdan1701
Posts: 23
Registered: ‎01-03-2011

Re: Cannot access Internet on galaxy tab

Nope. I still have no internet access.

 

APN setting correct. even reset them using the Giffgaffaopn tool.

 

Galaxy Tab rebooted.

 

Wifi is off.

 

Full signal. On hsdpa.

 

No internet. 

 

Phone seems to be trying to connect as the upload arrow is green but nowt is coming back. 

pioneer
nigelhayman
Posts: 1,691
Registered: ‎16-07-2010

Re: Cannot access Internet on galaxy tab

Whoopee.......all working.......well done Giffgaff!
apprentice
dragonahcas
Posts: 382
Registered: ‎23-03-2011

Re: Cannot access Internet on galaxy tab

Best thing is to just hold off for an hour or so and come back if any other problems. I think it's slowly coming back to different areas again.

beginner
skutterdan1701
Posts: 23
Registered: ‎01-03-2011

Re: Cannot access Internet on galaxy tab

Well i had internet and data access for all of 10 minutes. I eventually managed to send an email, a mms and download a small app. Now i'm back at square 1 and internet / data access os off again.

apprentice
dragonahcas
Posts: 382
Registered: ‎23-03-2011

Re: Cannot access Internet on galaxy tab

Think the errors are across the whole country, waiting on an official announcement from the guys. My internet has been fine since I last posted. Strange.