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newcomer
yasmintaylor5
Posts: 3
Registered: ‎26-05-2012

Cant send picture messages

Hi,

 

I can only send picture messages when I am connected to Wifi! Does anyone know why?????? its really annoying! I cant even send picture messages if I have full signal and 3G!! I also cant send them via Whatsapp either without being connected to Wifi!

 

Help please!!!!!

ianmorland
Posts: 102
Topics: 12
Kudos: 106
Best Answers: 7
Registered: ‎10-06-2012

Re: Cant send picture messages

What handset are you using?

bengalknights
Posts: 29,525
Topics: 24
Kudos: 2,727
Best Answers: 1,734
Registered: ‎29-07-2011

Re: Cant send picture messages

Do you have enough credit
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apprentice
jacko1059
Posts: 475
Registered: ‎17-12-2011

Re: Cant send picture messages

Do you have credit and the right APN settings on your account and phone?
Good luck!
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rayhoo
Posts: 38,280
Topics: 23
Kudos: 4,180
Registered: ‎21-07-2010

Re: Cant send picture messages

See how MMS works here http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/MMS-costs-SIMPLY/m-p/1478209/message-uid/14...
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Gen. note: Text "PASS" to 43430 to confirm your username, account e-mail address, and to receive a password reset link.
coach
alyamani
Posts: 3,340
Registered: ‎30-12-2011

Re: Cant send picture messages

 

It is possible poor reception be the reason.  If your 3G is not showing on your screen then it is poor reception or you have not enabled 3G on your handset.


beginner
emmalem2406
Posts: 31
Registered: ‎27-10-2011

Re: Cant send picture messages

MMS messages aren't included in goodybags, you need credit

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helper
eagle_eyed
Posts: 381
Registered: ‎24-07-2012

Re: Cant send picture messages

Do you have credit?
Order a FREE giffgaff sim with £5 FREE credit, click on the banner belowGet a free giffgaff SimClick the yellow star (kudo) on the left if I helped! Accept as solution if it solved your problem! Thanks!