Help & Support

Reply
newcomer
yasmintaylor5
Posts: 3
Registered: ‎26-05-2012

Cant send picture messages

Hi,

 

I can only send picture messages when I am connected to Wifi! Does anyone know why?????? its really annoying! I cant even send picture messages if I have full signal and 3G!! I also cant send them via Whatsapp either without being connected to Wifi!

 

Help please!!!!!

ianmorland
Posts: 84
Topics: 10
Kudos: 89
Best Answers: 4
Registered: ‎10-06-2012

Re: Cant send picture messages

What handset are you using?

bengalknights
Posts: 24,226
Topics: 15
Kudos: 2,000
Best Answers: 1,430
Registered: ‎29-07-2011

Re: Cant send picture messages

Do you have enough credit
Get a free giffgaff Sim
apprentice
jacko1059
Posts: 473
Registered: ‎17-12-2011

Re: Cant send picture messages

Do you have credit and the right APN settings on your account and phone?
Good luck!
Get a free Giffgaff Sim
rayhoo
Posts: 35,786
Topics: 20
Kudos: 3,815
Registered: ‎21-07-2010

Re: Cant send picture messages

See how MMS works here http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/MMS-costs-SIMPLY/m-p/1478209/message-uid/14...
Get a free Giffgaff Sim,Note for Blackberry users: You no longer select to buy the goodybag first and then the BB Add-on. The purchasing method for buying the BB Add-on has recently changed.
Go to Top-up page > Select a PLAN (Blackberry PLAN) > Select a goodybag > Choose if you want to buy more airtime > If not just press continue > Make card payment, or press EXCHANGE AIRTIME BALANCE.
coach
alyamani
Posts: 3,300
Registered: ‎30-12-2011

Re: Cant send picture messages

 

It is possible poor reception be the reason.  If your 3G is not showing on your screen then it is poor reception or you have not enabled 3G on your handset.


beginner
emmalem2406
Posts: 31
Registered: ‎27-10-2011

Re: Cant send picture messages

MMS messages aren't included in goodybags, you need credit

Get a free giffgaff Sim
helper
eagle_eyed
Posts: 381
Registered: ‎24-07-2012

Re: Cant send picture messages

Do you have credit?
Order a FREE giffgaff sim with £5 FREE credit, click on the banner belowGet a free giffgaff SimClick the yellow star (kudo) on the left if I helped! Accept as solution if it solved your problem! Thanks!