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tassy1994
Posts: 1
Registered: ‎09-01-2014
Best Answer

Change number

If i want to change my number would my credit remain and do i need to top up again
endorphin
Posts: 42,925
Kudos: 8,390
Best Answers: 6,189
Registered: ‎01-04-2011

Re: Change number

Your credit will remain and you don't need to topup again!

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bigdaveuk
Posts: 14,355
Topics: 82
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Best Answers: 339
Registered: ‎17-12-2012

Re: Change number

good morning mate, have a look at this link it will show you what u need to no..

http://community.giffgaff.com/t5/Solve-your-questions/Can-I-change-my-Mobile-Number/ta-p/3488137
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marvel
lucy68
Posts: 13,359
Registered: ‎30-10-2011

Re: Change number

hi your credit will remain

porting your number: http://giffgaff.com/support/transfer

or For Your Mobile Number Change Please see here: http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/Can-I-change-my-Mobile-Number/ta-p...

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smiler667
Posts: 12,022
Topics: 31
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Best Answers: 1,026
Registered: ‎05-01-2012

Re: Change number

Hello Tassy & welcome to the giffgaff Community

No When you request to bring your number over to giffgaff you do not lose your credit/goodybags they will be transferred over with the number.

Before porting over to giffgaff you would need a pac code from your old mobile network operator. Once you have your pac code follow the link below on porting over to giffgaff using the pac code recieved from your old mobile network operator.

http://bit.ly/giffgaffportin

As with the activation process, the porting process can take up two 24 hours to complete, but usually is completed within a couple of hours on day of porting (before 9PM). Furthermore number transfers do not occur over the weekends and bank holidays.

The porting stages are listed below

1. Original sim stops working

2. Giffgaff sim stops working

3. Giffgaff sim works (calls, txts and data will happen at different times)
Click to get free Nano/Micro/Standard sim with £5 credit
dabbler
saeed45
Posts: 449
Registered: ‎27-10-2013

Re: Change number

everything will stay the same
rayhoo
Posts: 38,840
Topics: 24
Kudos: 4,289
Registered: ‎21-07-2010

Re: Change number


tassy1994 wrote:
If i want to change my number would my credit remain and do i need to top up again

Yes, you'll need to top up but you won't lose anything that you already have.

rayhoo
Posts: 38,840
Topics: 24
Kudos: 4,289
Registered: ‎21-07-2010

Re: Change number


tassy1994 wrote:
If i want to change my number would my credit remain and do i need to top up again

are you about the your existing giffgaff number, or transferring your number from another network?

I took it as just changing your current number.