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ritta_popat
Posts: 3
Registered: ‎26-09-2013

Data allowance

I have a message sayin g i have no data allowance, does this mean I have used my 1 gb quota? 

if so , how can i top again to access the internet?

 

it will not allow me to top up

 

many thanks

 

jenniferreed
Posts: 137
Topics: 42
Kudos: 4
Best Answers: 0
Registered: ‎03-11-2011

Re: Data allowance

You would be better off buying a goody bag, 12quid for unlimited internet, texts and 250minutes. This network is literally the only network that means 'unlimited' I think there may be a top up option psurely for internet usage. Try going onto the top up page to look at your options.
amrob2
Posts: 804
Topics: 12
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Best Answers: 88
Registered: ‎03-10-2013

Re: Data allowance

When you say it will not allow you to top up, are you trying to buy a new goodybag to replace the "empty" one or are you trying to buy airtime credit?

 

If you are trying to buy a new goodybag, you cannot as you can only have one goodybag a month.  You should be able to buy airtime credit though - are you using this link? https://giffgaff.com/buy when you click on "Top-up your number" does it work?  If not, what error messages do you see?




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thesaint
Posts: 19,380
Topics: 190
Registered: ‎05-10-2010

Re: Data allowance

You can get data at 2p per mb until your next goodybag is active,but of course you'll need credit.


Les:smileyhappy:
alant
Posts: 4,392
Registered: ‎17-02-2011

Re: Data allowance


ritta_popat wrote:

I have a message sayin g i have no data allowance, does this mean I have used my 1 gb quota? 

if so , how can i top again to access the internet?

 

it will not allow me to top up

 

many thanks

 


If you have used your data allowance, you can carry on using data on a PAYG basis at 2p/MB until the goodybag expires. To do that you will need to top-up with airtime credit (not another goodybag).

 

Check here for the status of your current goodybag https://giffgaff.com/dashboard

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mathew40
Posts: 41,671
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Registered: ‎20-08-2012

Re: Data allowance

Hi there and thanks for visiting the community.
You can check your remaining data,by clicking onto this link https://giffgaff.com/dashboard
goodybags & Gigabags last for one month at a time,and can NOT be cancelled part way through unfortunately.Even if you have used all your allowance early,(before your expiry date),you now have to WAIT until your goodybag or Gigabag expires.It is possible to top up your airtime credit,and use,pay and go rates until your goodybag or Gigabag has expired.You will be charged at 2 pence per MB,until your goodybag/Gigabag expires.You CAN,however buy your next goodybag or Gigabag,at anytime, but it will not start until,your current one expires,thanks:smileyvery-happy:.
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farnis
Posts: 5,936
Registered: ‎13-02-2012

Re: Data allowance

Yes it means youve used your 1GB of data. You can now buy data at 2p per MB until your current goodybag expires. Just remember that unless you use your phone to tether, you will be better off with the £12 goodybag as this has unlimited data.

cicerone
usmahn123
Posts: 1,872
Registered: ‎24-10-2013

Re: Data allowance

Buy unlimited goodybag
mcilwraith
Posts: 38,151
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Registered: ‎25-01-2012

Re: Data allowance

you need to top up airtime credit you will get data at2p per mb till your goodybag runs out.then you can buy another

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trevor476
Posts: 4,545
Kudos: 1,100
Best Answers: 488
Registered: ‎13-01-2014

Re: Data allowance


ritta_popat wrote:

I have a message sayin g i have no data allowance, does this mean I have used my 1 gb quota? 

if so , how can i top again to access the internet?

 

it will not allow me to top up

 

many thanks

 


Hi ritta_popat, if you have used up your data allowance before your goodybag expires you will need airtime credit to contune to use mobile data until your goodybag expires. It costs 2 p per MB and if you are having difficulty topping up on line buy a voucher from a local shop and top up via your phone. However, you should be able to access the on-line top up page (if nothing else) even without any data allowance left. How are you accessing the forum? If you are using a computer use that to top up if you are having difficulty topping up with your phone.

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