on 24-09-2013 11:55
I have just arrived at my university accomodation and I found in my room a giffgaff sim card with a 5 pound free credit. My question is how to activate it? I have gone to the website and the activaion page but there I have to buy a goodybag. Can't I just activate the free credit and perhaps later get a goodybag?
Thank you in advance!
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on 24-09-2013 11:58
If the Sim was ordered from the main giffgaff page, there will be no £5 credit bonus.
If it was ordered through the affiliate links (someone's banner or Spread giffgaff page) then an extra £5 credit is applied to your account within 24 hours of you topping up by £10 to activate the new Sim.
If it isn't given, contact an Agent to have it sorted out: https://giffgaff.com/support/ask
Be aware it can take up to 24 hours for a reply, so please be patient.
on 24-09-2013 11:59
You have to activate your sim first,to get the £5 free credit.
Please take the time to check out a great guide,by clicking onto the link below,thankyou.
on 24-09-2013 12:07
Can't I just activate the free credit and perhaps later get a goodybag?
Unfortunately not, you need to activate the sim which requires a minimum top up of £10. The free £5 will be added to this balance giving you £15 credit.
The way you suggest would leave the system open to abuse, and will lead to a loss for giffgaff!
All the best.
on 04-02-2014 12:16
the annoying thing is that there isnt really a way for us to activate this £5 credit because ive activated many sims for many people and it never seems to let me do it either. ive tried so many different things but the annoying thing is that we have to top up another £10 before we actually can get the £5 credit first. they should just let us get the credit first and then allow us to top up if we want to or not.