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newcomer
gixerg
Posts: 5
Registered: ‎01-03-2012

Galaxy Ace GT-S5830 no network ??

I've put my giffgaff sim in an unlocked galaxy phone, the phone recognises the sim and displays o2-uk/GiffGaff on the home screen, however i have no network signal at all, i've chnaged all the apn settings etc and stil nothing, any help would be appreciated.

 

Cheers

gaffout
Posts: 9,238
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Registered: ‎25-05-2012

Re: Galaxy Ace GT-S5830 no network ??

Have you activated the SIM with a £10 top up.

Nothing will work until you do this
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dalan
Posts: 41,120
Topics: 116
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Registered: ‎24-10-2011

Re: Galaxy Ace GT-S5830 no network ??

Poor Network / No Signal Received

Have a read of


http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Getting-Checking-Signal/td-p/3764957

O2 Status and Coverage
Check the O2 status and coverage:

O2 status: http://bit.ly/o2status
O2 coverage: http://bit.ly/o2coverage

Restart/Reboot/Reset
A quick restart and/or a reboot of the device can help you get reception on your phone. If these don't help then sometimes you may need to restore the device to factory settings (how it was when you took it out of the box) but then you will need to reinput your internet settings.

Airplane/Offline Mode
Turning the device into airplane/offline mode and back into normal mode can, a lot of the time, get you a bar or two of reception in bad coverage areas but also full reception if it just a temporary network issue!
If I helped click ''solutions and kudos'' thanks.
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newcomer
gixerg
Posts: 5
Registered: ‎01-03-2012

Re: Galaxy Ace GT-S5830 no network ??

i have, i've been using the sim in my iphone for 7 months and no troubles

follybridgeinn
Posts: 961
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Registered: ‎27-06-2012

Re: Galaxy Ace GT-S5830 no network ??

[ Edited ]

The sim has to be fully activated with a £10 top up before it will work properly.

 

If it is already fully activated you may need to delete all the existings APN's on the Galaxy and then restart the phone....Then text SETTINGS to 2020....or....re-enter the APN details manually

 

Take a look at these guides they may help....

 

http://bit.ly/giffgaffactivate - Complete guide to activation

 

http://bit.ly/giffgaffandroid - Android guide

 

http://bit.ly/giffgaffAPN - Definitive APN Settings

 

http://bit.ly/giffgaffgfc - Buying a goodybag from existing credit

 

 

:smileyhappy:

Please give Kudos if my information was helpful & Please click Accept As Solution if I solved your problem !
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gaffout
Posts: 9,238
Kudos: 1,875
Best Answers: 1,379
Registered: ‎25-05-2012

Re: Galaxy Ace GT-S5830 no network ??

Does the phone work ok with another SIM inside?
Please remember to choose a 'BEST ANSWER' Where you received one & give a little KUDOS to those who helped :-)

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judgejudy
Posts: 2,920
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Registered: ‎10-08-2012

Re: Galaxy Ace GT-S5830 no network ??

is it nothing working or just internet? if its the internet use wifi and download the giffgaffAPN from Google play.

it worked great for me
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newcomer
gixerg
Posts: 5
Registered: ‎01-03-2012

Re: Galaxy Ace GT-S5830 no network ??

i have no network signal, internet etc is working fine