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dabbler
mermaidlover
Posts: 236
Registered: ‎04-01-2012
Best Answer

Help please

Hi

 

I registered my GG sim today and all ok except for the internet. phone keeps saying no internet connection. I have bought a sony ericsson xperia arc S which is on the o2 network. At the time of purchase I had to buy an o2 sim on PAYG which they put in while i was in the shop. Once home, i took out the sim and popped in the GG sim after doing the registration. As I say, all ok except for the internet. I have tried putting the o2 sim back in the phone and the internet works fine..... Any suggestions please ??

 

Thanks in advance

wman2
Posts: 13,539
Topics: 206
Kudos: 2,651
Best Answers: 1,173
Registered: ‎13-10-2010

Re: Help please

On WiFi download the app "giffgaffAPN" from the Android Market.  Open it and install the giffgaff settings, then reboot.

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alweb
Posts: 10,844
Topics: 36
Kudos: 1,099
Best Answers: 452
Registered: ‎25-01-2011

Re: Help please

ajenno
Posts: 6,379
Kudos: 467
Best Answers: 351
Registered: ‎08-12-2011

Re: Help please

Text settings to 2020.
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sullyman524
Posts: 8,972
Topics: 160
Kudos: 552
Best Answers: 157
Registered: ‎30-03-2011

Re: Help please

download the giffgaff app over wifi 

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marvel
mickf
Posts: 11,338
Registered: ‎14-08-2010

Re: Help please

If you got it from CPW it will have locked to the O2 sim.  Take it bake and get them to unlock it.

wman2
Posts: 13,539
Topics: 206
Kudos: 2,651
Best Answers: 1,173
Registered: ‎13-10-2010

Re: Help please


mickf wrote:

If you got it from CPW it will have locked to the O2 sim.  Take it bake and get them to unlock it.


No it won't - that's only some phones e.g. some iPhones and some 3 phones, and anyway if it locked to O2 it would still work on giffgaff

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jokeyboi77
Posts: 22,106
Registered: ‎07-10-2011

Re: Help please

try here i hope you get it sorted

http://bit.ly/giffgaffandroid
wedgie42
Posts: 4,269
Registered: ‎04-02-2011

Re: Help please


mermaidlover wrote:

Hi

 

I registered my GG sim today and all ok except for the internet. phone keeps saying no internet connection. I have bought a sony ericsson xperia arc S which is on the o2 network. At the time of purchase I had to buy an o2 sim on PAYG which they put in while i was in the shop. Once home, i took out the sim and popped in the GG sim after doing the registration. As I say, all ok except for the internet. I have tried putting the o2 sim back in the phone and the internet works fine..... Any suggestions please ??

 

Thanks in advance


Hi

 

If you can use wifi, download the giffgaffapn app here:https://market.android.com/details?id=com.paulshirley.android.giffgaffsetapn&feature=search_result

or through the market app on your phone.

Install, run & select option 2, then option 1

                                                   

Hope this helps

 

 

graduate
topcop
Posts: 816
Registered: ‎07-07-2011

Re: Help please

You need internet settings... I will tell you how to do it for a lot of phones so if the one made for yours doesn't work you have other things to try... For most phones you can just text the word 'Settings' to 2020 for the internet settings and 'mms' to 1010 for MMS Settings if you want MMS as well... However it doesn't work on all phones (including newer smartphones), so try it, but if it doesn't work you can always use the second option and enter them manually in the phone's internet settings menu like this:

GPRS/3G Settings:

Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address: 193.113.200.195
Proxy Port:8080
Login - Username: giffgaff
Password: password
MCC: 234
MNC: 10


MMS Settings:

Connection Name: giffgaff - MMS
APN - Access Point Name: giffgaff.com
Username: giffgaff
Password: password
Server: http://mmsc.mediamessaging.co.uk:8002
MMSC: http://mmsc.mediamessaging.co.uk:8002
MMS proxy: 193.113.200.195
MMS port: 8080
MCC: 234
MNC: 10
APN type: mms

If you don't want to use the second option or it didn't work and you have a smartphone your third option is to follow one of these guides to set up your phone for the internet. Just click the link for the phone you have if it's there:

http://bit.ly/giffgaffiphone - How to giffgaff an iPhone 3G/3GS

http://bit.ly/giffgaffiphone4 - How to giffgaff an iPhone 4

http://bit.ly/giffgaffandroid - Android guide - Or download the Giffgaff APN from the android market

http://bit.ly/giffgaffblackberry - How to giffgaff a Blackberry

If you need more help you get your phone connected to the Internet, go to: http://support.giffgaff.com/app/home where giffgaff have already created a large database of settings and instructions for entering them on many devices.

Just enter your device's make and model in the search box!
If your phone is found just click the link and it should display a detailed step by step guide to entering the giffgaff settings required for your particular phone to be able to access the internet through giffgaff.

If the steps required for your exact phone are not found then please consider looking at model names close to yours as the menus of manufacture's phones usually stay the same as they use the same operating systems, or check the forum for any posts relating to your device for more information.

I hope I have been helpful and this helps you get it sorted!

All respect and thanks has to go to ajh94 (Aaron) who has created this guide and allowed it to be distributed!
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