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newcomer
lab1223
Posts: 2
Registered: ‎02-09-2012
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How can I change credits to goodybag?

This is my first time top-up, (The last expiry day is on 2,Sep,) I top-up £10.00 "credits" on 2,sep. (because I couldn't buy goodybags), now I don't know how can I change the credits to goodybag.
please help me to figure it out.
Thank you!! 

mary_r_t
Posts: 16,038
Registered: ‎24-01-2010

Re: How can I change credits to goodybag?

Please see:

http://bit.ly/giffgaffgfc

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abihussain
Posts: 5,445
Topics: 3
Kudos: 760
Best Answers: 570
Registered: ‎26-02-2012

Re: How can I change credits to goodybag?

You now need to buy a goodybag using your top-up credit.

In order to buy a goodybag from your credit, you need to:

1) Go to the Top-up page

2) Select your preferred goodybag

3) Choose the option to pay using airtime credit balance and confirm your order

A full guide on buying goodybags from existing credit: http://bit.ly/giffgaffgfc
Please Kudos Me if the above Helped :smileyhappy:

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bunnylations
Posts: 4,375
Topics: 25
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Registered: ‎23-01-2011

Re: How can I change credits to goodybag?

Go to the top up page, pick the goodybag you want and add to basket. Checkout and you'll get an option to pay with your airtime credit :smileyhappy:

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follybridgeinn
Posts: 961
Kudos: 141
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Registered: ‎27-06-2012

Re: How can I change credits to goodybag?

[ Edited ]

Hi and welcome to the community, to purchase a goodybag from existing credit follow these simple steps http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Buying-a-goodybag-from-existing-credit/td-p... :smileyhappy:

Please give Kudos if my information was helpful & Please click Accept As Solution if I solved your problem !
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rayhoo
Posts: 37,092
Topics: 22
Kudos: 3,975
Registered: ‎21-07-2010

Re: How can I change credits to goodybag?


lab1223 wrote:

This is my first time top-up, (The last expiry day is on 2,Sep,) I top-up £10.00 "credits" on 2,sep. (because I couldn't buy goodybags), now I don't know how can I change the credits to goodybag.
please help me to figure it out.
Thank you!! 


Here's some additional informaion on how credit, goodybags and giffgaff to giffgaff allowances work: Credit and Goodybag confusion

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newcomer
lab1223
Posts: 2
Registered: ‎02-09-2012

Re: How can I change credits to goodybag?

Thank you all, I've changed it successfully!

rayhoo
Posts: 37,092
Topics: 22
Kudos: 3,975
Registered: ‎21-07-2010

Re: How can I change credits to goodybag?


lab1223 wrote:

Thank you all, I've changed it successfully!


Great!  Well done.

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