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newcomer
bakerboy1977
Posts: 6
Registered: ‎20-09-2013
Best Answer

How do I turn adult content OFF

I want to stop adult content.

Yes, I DO NOT want to see adult content.

 

I didn't think it was enabled but I thought I'd make sure it was off.

I went into my Phone Settings. Under 'Allow Adult Content' I selected 'no or off'.

Now it says "Allow adult content on phone = on"

It has done the opposite of what I have asked!

 

When I select 'change' it says "Your adult content changes are in progress, please check it later"

It has been 3 days.

I do not want adult content - what is going on?

 

I have started using my old O2 sim until this has been resolved. I see no reason to use Giffgaff until then.

motivator
sick_p
Posts: 3,311
Registered: ‎23-08-2012

Re: How do I turn adult content OFF

Contact an agent
Don't forget to Kudo me if I've been helpful and mark as solution where appropriate :-)
jun100
Posts: 1,841
Kudos: 310
Best Answers: 279
Registered: ‎19-06-2012

Re: How do I turn adult content OFF

Hi , as that's an account issue, you need to contact an Agent:
https://giffgaff.com/support/ask
If giffgaff Blacklisted your mobile, then they can also remove the block.

Be aware it can take up to 24 hours for a reply, so please be patient.

"if you like my post Please give 'KUDOS' If my answer helped then please click 'Accept as Solution'


teeshirt
bluemoonbaz
Posts: 41,464
Registered: ‎10-02-2011

Re: How do I turn adult content OFF

Nothing
You have to turn it off

Get a free giffgaff Sim

http://community.giffgaff.com/t5/Submit-Great-giffgaff-Ideas/blackberry-addon-fix-please-support/idi-p/3357539

newcomer
bakerboy1977
Posts: 6
Registered: ‎20-09-2013

Re: How do I turn adult content OFF

how do I contact and agent?

bluemoonbaz
Posts: 41,464
Registered: ‎10-02-2011

Re: How do I turn adult content OFF

[ Edited ]

Nothing
You have to turn it on its off by default 

See link to allow it to be turned on

http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Adult-Restrictions-Removal/td-p/3017767

Get a free giffgaff Sim

http://community.giffgaff.com/t5/Submit-Great-giffgaff-Ideas/blackberry-addon-fix-please-support/idi-p/3357539

dazoo
Posts: 4,484
Topics: 12
Kudos: 354
Registered: ‎14-03-2013

Re: How do I turn adult content OFF

If not wanting 18sites unlocked why did you enter you your details to unlock it

Get a free giffgaff Sim
trainee
hameshasharif
Posts: 114
Registered: ‎15-10-2013

Re: How do I turn adult content OFF

You have to go to the main giffgaff web site and go into your account which is called my account, then log in n there should be a section of adult content on/off explain how to do turn it on n off :smileyhappy:
novice
dradel
Posts: 62
Registered: ‎04-01-2013

Re: How do I turn adult content OFF

Hi ,
itsay take some time befor its activat
i know itso annoying its should be other way round
if didnt activete it by tommorow you need to contact an Agent:
https://giffgaff.com/support/ask
Hopefully help
bluemoonbaz
Posts: 41,464
Registered: ‎10-02-2011

Re: How do I turn adult content OFF

[ Edited ]

Here's a link for the agent
But turning it off or on in your account wont remove the adult  bar
See the link above


https://giffgaff.com/support/ask

Get a free giffgaff Sim

http://community.giffgaff.com/t5/Submit-Great-giffgaff-Ideas/blackberry-addon-fix-please-support/idi-p/3357539