24-02-2012 14:12 - edited 25-02-2012 01:17
I am not a new giffgaff user. This problem started yesterday afternoon (14:32) after I received settings for giffgaff WAP and giffgaff MMS. Now I cant' make or receive calls or test. I have taken the battery and sim out a few times. I have excellent reception and giffgaff is displayed on phone. I'm not using a smartphone. Thanks for the assistance in advance.
Thank you all for all your advice. But I think the reason may be something silly. When I type in
I get "not active"
Which got me thinking I may have accidentally mixed up my sim with the new one I gave my brother yesterday when I was at his. Until I can get him on the phone to confirm if that is the case, I cant know for sure. I remember he was looking for his sim soon after he broke it of from its holder. I was swapping sims around that time and somewhat fatigued, so could have been that scenario.
Will keep you all updated and let you know what happened. And will give Kudos or best solution, whichever may be the appropriate case. Thank you all.
Thanks all for your help. I can confirm that I made a mistake and mixed up my sim with an unregistered one. My Bad. Sorry if I wasted anyone's time.
on 24-02-2012 14:14
Or text settings to 2020 and when ur settings come threw press the save button on your phone.
on 24-02-2012 14:17
on 24-02-2012 14:20
On your phone I suggest you go into the menu and lok for the settings and then delete them all. They should only handle your data and mms, so souldnt affect voice or normal text, but delete them. Switch your phone off for 5 mins and then back on (it is important that it dissapears from the network and then joins again and gets a new lock on the network hence the wait).
Try voice and text. It may work. To get settings back text 'settings' to 2020 or install them manually.
If this doesnt work then it sounds to me like you will have to ask an agent to reprovission your sim (i.e. when they did the settings change they have broken something at their end).
If you get stuck on your phone, let us know what make and model it is.
on 24-02-2012 14:23