Help & Support

Reply
newcomer
iyageorgee
Posts: 7
Registered: ‎19-01-2012

I can't send texts to a certain number?

I can't send texts to one number, they come up as "pending" and then never send... I sent a text to myself to see of it was my phone or something but I received the text fine... I called the number and it worked so I know the phone is on and has signal... Why are they not getting my texts? I have a Nokia (don't know what just one of the old xpressmusic phones) and I saved all the settings giff gaff sent to me so what do I do now?
jokeyboi77
Posts: 22,106
Registered: ‎07-10-2011

Re: I can't send texts to a certain number?

try doing a manual roam
1. Go to settings
2. Then go to mobile networks
3. Choose a network other than
o2 (gg) i.e orange or t-mobile
4. Then come out of settings
and it should say no network
coverage or something
5. Repeat the process and this
time choose o2 (gg)
this will update your number to
the message centre and should
help your txts
newcomer
iyageorgee
Posts: 7
Registered: ‎19-01-2012

Re: I can't send texts to a certain number?

Thank you, I've just done this, sent a text but will have to see if it works, they may have turned their phone off after I called them at half 1.. Lol
student
giffgaff_sims
Posts: 423
Registered: ‎14-11-2011

Re: I can't send texts to a certain number?

Go to settings, go to network, choose any network apart from GG, come out and repeat the process and choose O2 or Giffgaff and restart the phone.

Click the yellow star under somebodys name if they helped!

Click the banner below to get a Giffgaff Sim with £5 credit!

Get a free giffgaff Sim
vanguard
ssteele
Posts: 1,132
Registered: ‎16-01-2011

Re: I can't send texts to a certain number?


iyageorgee wrote:
Thank you, I've just done this, sent a text but will have to see if it works, they may have turned their phone off after I called them at half 1.. Lol

Check to see if you SMS service centre is now set to 

SMS Service Centre number

_+447802002606

Get a free Giffgaff Sim
jokeyboi77
Posts: 22,106
Registered: ‎07-10-2011

Re: I can't send texts to a certain number?

lol just let the community know anytime theres always giffgaffers ready to help
newcomer
iyageorgee
Posts: 7
Registered: ‎19-01-2012

Re: I can't send texts to a certain number?

I think my phone is too old school to find the service centre number... It says the message centre in use is giff gaff but there's no number anywhere and no way of viewing/changing it. Messages are still pending and failing :smileysad:
vanguard
ssteele
Posts: 1,132
Registered: ‎16-01-2011

Re: I can't send texts to a certain number?


iyageorgee wrote:
I think my phone is too old school to find the service centre number... It says the message centre in use is giff gaff but there's no number anywhere and no way of viewing/changing it. Messages are still pending and failing :smileysad:

Is it just the one number or are all texts failing (apart from the one you sent to yourself?)

Get a free Giffgaff Sim
newcomer
iyageorgee
Posts: 7
Registered: ‎19-01-2012

Re: I can't send texts to a certain number?

I've only tried the one number because I have no fear in waking my boyfriend up lol, I will have to try some more numbers tomorrow to see. Thanks for now though, will let you know tomorrow if anything changes :smileyhappy:
leeze
Posts: 4,491
Topics: 252
Kudos: 447
Blog Posts: 0
Ideas: 6
Best Answers: 60
Registered: ‎09-01-2012

Re: I can't send texts to a certain number?

You do know that you don't get delivery reports with a Giffgaff sim. Justsaying. All sms messages will say pending.
HTC sensation (Android Pro & newbie helper) (twitter - @Miss_leeze)


Get a free giffgaff Sim