Help & Support

Reply
newcomer
garyg29
Posts: 4
Registered: ‎15-02-2014
Best Answer

I cannot get Internet on my Sony Xperia e

I have bought the £20 goody bag and cannot get my Internet on it yet can u advise me on how to get connected please
no51get
Posts: 9,201
Best Answers: 1,031
Registered: ‎11-05-2011

Re: I cannot get Internet on my Sony Xperia e

SONY PHONE HELP.
http://community.giffgaff.com/t5/Sony/tkb-p/sony
Here is a guide to setting up and using Sony-Xperia range on giffgaff.
Please dont hesitate to come back to the community for more help if you need it.
http://community.giffgaff.com/t5/Phone-Settings/Sony-Xperia-range/ta-p/8630180

Get a free giffgaff Sim
dalan
Posts: 42,585
Topics: 118
Kudos: 5,791
Best Answers: 4,081
Registered: ‎24-10-2011

Re: I cannot get Internet on my Sony Xperia e

See here gary,
Sony Xperia

Text "settings" to 2020
Or
See link to manually enter the settings if the text does not work.
http://community.giffgaff.com/t5/Tips-Advice/Sony-Xperia-range-APN-issue/m-p/6640674#M53453
If you have browser proxy in your settings leave blank
If I helped click ''solutions and kudos'' thanks.
Get a free giffgaff Sim
Click Banner Above For A Free Sim Or Micro Sim With £5 Credit.
bengalknights
Posts: 29,244
Topics: 24
Kudos: 2,689
Best Answers: 1,710
Registered: ‎29-07-2011

Re: I cannot get Internet on my Sony Xperia e

For android settings do below or install giffgaff apn app from play using wifi

From the homescreen;
1.Tap the Menu button
2.Tap Settings
3.Tap Wireless and networks or More... (depending on your version of Android)
4.Tap Mobile Networks
5.Tap Access point names
6.Tap the Menu button
7.Tap New APN
8.Enter the following data into the onscreen form, without changing any other settings;

Name - giffgaff
APN - giffgaff.com
Username - giffgaff
Password - password
MMSC - http://mmsc.mediamessaging.co.uk:8002
MMS Proxy - 82.132.254.1
MMS Port - 8080
APN type - If given a choice, select internet+mms, if the keyboard appears enter *

9.Tap the Menu button
10.Tap Save
11.Enable the newly-added APN by ensuring the line is ticked, or the radio button is lit by tapping on it
12.Check the notification bar for H, 3G, E or G with up and down arrows beside it, which will indicate your connection is working
Get a free giffgaff Sim