Help & Support

Reply
newcomer
stockerz
Posts: 1
Registered: ‎19-05-2012

I cant receive picture messages on my Samsung Galaxy Ace. Why?

My phone will receive picture messages but i cant download it. The message comes through with all the details and an option to download but when i select download it will just say downloading for ages. Never actually completes the download.

 


Is this a problem with the network or my phone settings? I had the same problem when i was on o2. Found loads of answers about iPhones but none with the Samsung Galaxy Ace.

 

Please help!!

bengalknights
Posts: 31,709
Topics: 27
Kudos: 3,112
Best Answers: 1,884
Registered: ‎29-07-2011

Re: I cant receive picture messages on my Samsung Galaxy Ace. Why?

Install giffgaff apn app from market
Get a free giffgaff Sim
muhammadasim
Posts: 3,647
Topics: 9
Kudos: 484
Best Answers: 526
Registered: ‎31-03-2012

Re: I cant receive picture messages on my Samsung Galaxy Ace. Why?

Connect to WIFI and download the Giffgaff APN from the android market (now called google play) and select option 2 then 1 and reboot - Or
http://bit.ly/giffgaffandroid - Manual Settings for Android

Give KUDOS or 'Accept as Solution' If I have helped
Get a free giffgaff Sim
trainee
benzeman
Posts: 81
Registered: ‎23-02-2012

Re: I cant receive picture messages on my Samsung Galaxy Ace. Why?

Make sure you've installed the giffgaff MMS settings - http://support.giffgaff.com/app/answers/detail/a_id/150/~/how-do-i-update-my-giffgaff-settings-on-a-...

My reply might not have been the fastest, but I hope it was helpful.
If this answers your question, please click accept solution. If this was helpful, please click the yellow star under my name.
academic
paolotrianni
Posts: 1,015
Registered: ‎09-05-2012

Re: I cant receive picture messages on my Samsung Galaxy Ace. Why?

[ Edited ]

I believe this link may have the answer:

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/I-can-t-send-receive-MMS/ta-p/3487...

I hope that I was helpful.:smileyhappy:
Give Kudos if my post was useful. Click Accept As Solution to let us know your query is solved!
Get a free giffgaff Sim




vish14
Posts: 2,584
Topics: 9
Kudos: 153
Best Answers: 12
Registered: ‎07-06-2011

Re: I cant receive picture messages on my Samsung Galaxy Ace. Why?

sounds like you havent got the MMS Settings installed.


Please Kudos me if I helped!:smileyhappy:
contributor
craig101
Posts: 1,818
Registered: ‎29-11-2011

Re: I cant receive picture messages on my Samsung Galaxy Ace. Why?

rayhoo
Posts: 39,042
Topics: 24
Kudos: 4,333
Registered: ‎21-07-2010

Re: I cant receive picture messages on my Samsung Galaxy Ace. Why?


stockerz wrote:

My phone will receive picture messages but i cant download it. The message comes through with all the details and an option to download but when i select download it will just say downloading for ages. Never actually completes the download.

 


Is this a problem with the network or my phone settings? I had the same problem when i was on o2. Found loads of answers about iPhones but none with the Samsung Galaxy Ace.

 

Please help!!


See if this helps you:  http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/MMS-costs-SIMPLY/m-p/1478209/message-uid/14...