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newcomer
tonyg4llz
Posts: 6
Registered: ‎27-09-2012
Best Answer

I have had £4-50 taken without my consent by a iphone scam 65488

I have had £4-50  taken without my consent by a iphone scam 65488:catsurprised:

associate
eljaahid
Posts: 240
Registered: ‎19-07-2013

Re: I have had £4-50 taken without my consent by a iphone scam 65488

ayanenigma
Posts: 2,178
Topics: 9
Kudos: 105
Best Answers: 53
Registered: ‎04-01-2013

Re: I have had £4-50 taken without my consent by a iphone scam 65488

well I think you inadvertently agreed to terms n conditions of the scammer. Please contact an agent to ensure that it is cancelled for any furture deductions from your account. But what has gone is gone now..

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darrenpainter
Posts: 24,388
Kudos: 13,225
Best Answers: 3,965
Registered: ‎09-07-2010

Re: I have had £4-50 taken without my consent by a iphone scam 65488

giffgaff cannot block or recover this for you, as to them it will appear just like a correctly subscribed premium service that you may have chosen to receive.

 

Your only option is to address it via the source or via the regulator Phonepayplus (as advised in the link to my thread by another member)

 

Here are the details of the company involved

 

65488

 

Customer care number: 0845 528 1266
Search result provided by: ABSTRACTT LIMITED
Service connected on: 29 May 2013
Service terminated on: This service is still operating
Name of service: mobijo
Type of service: Competition - scratchcard
Service description: Competition subscription
How much does this service cost? £4.50 per week

 

If you would like to find out more about this service or have a question about it then you should contact

 

 

ABSTRACTT LIMITED

Hoaden Court,
Ash, 
Canterbury
CT3 2LG

 

If you want to log a complaint to PhonepayPlus online please click here. Alternatively, you can call our helpline on 0800 500 212 (Mon-Fri, 0900-1700).

mt786
Posts: 78
Topics: 4
Kudos: 1
Best Answers: 0
Registered: ‎04-06-2012

Re: I have had £4-50 taken without my consent by a iphone scam 65488

Yes its all stated above get in touch with the company and giffgaff cant block them. Sorry
newcomer
anemosuk
Posts: 1
Registered: ‎09-10-2013

Re: TO ALL MONEY LOSERS BY MOBIJO or 65488

This is a message to all the people that lost money by this company MOBIJO or 65488 

I contacted Phonepayplus and logged a complaint

I have sent a STOP message to 65488 and stopped receiving any further messages

I called the the company on their customer service number 0845 5281266 they are a call centre in INDIA

they offered to refund my money but they wanted my home address (didn't trust to give my number to an Indian caller not knowing where will my details end up

 

GOOD LUCK EVERYONE

 

 

newcomer
dosserette
Posts: 1
Registered: ‎28-10-2013

Re: I have had £4-50 taken without my consent by a iphone scam 65488

Thanks for that info.  The same thing has just happened to me and the cs rep was determined I pressed a button to subscribe.  What a load of tosh. 

 

To anyone this has happened to - try to get justice and try to get your money back.  The more who show this rsole company to be thieving con artists the more likely they are to be shut down for good.

novice
jinjimbob
Posts: 28
Registered: ‎25-08-2013

Re: I have had £4-50 taken without my consent by a iphone scam 65488

Is there no option with giffgaff that "STOPS all premium SMS messages" ?

There should be as there is on other carriers.
jo2010
Posts: 2,993
Topics: 99
Kudos: 275
Best Answers: 80
Registered: ‎03-01-2011

Re: I have had £4-50 taken without my consent by a iphone scam 65488

The only way my hubby had to stop this was to change his number as it kept happening, it is easy to change your number just contact an agent who will sort it out for you quickly, you will need to activate the new number with £10 as you did at the start but you won't need a replacement sim
Get a free giffgaff Sim
beezer60
Posts: 956
Topics: 8
Kudos: 160
Best Answers: 81
Registered: ‎18-06-2011

Re: I have had £4-50 taken without my consent by a iphone scam 65488

Can these scammers simply take money from your balance or do you have to subscribe to some service or respond to one of their texts?

 

:smileysurprised::smileysurprised::smileysurprised: