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binachauhan
Posts: 2
Registered: ‎22-12-2013
Best Answer

International texts

I just joined so that I could take advantage of the low international text rates. I have an unlocked HTC Desire HD which lets me do everthing with my new giffgaff sim but send international text messages. I there a solution to this issue? or do I have to buy a new sim free phone? Grateful for any advice?

B.
lbspeller
Posts: 4,665
Topics: 37
Kudos: 1,723
Best Answers: 884
Registered: ‎10-07-2013

Re: International texts

Have you made sure you have got airtime credit? Remember, a goodybag does not include international calls etc in its inclusive minutes/texts. Dial *100# to check you have airtime credit.

If your question has been answered, don't forget to mark a "Best Answer" and award kudos to posts you've found helpful/useful.

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sloz
Posts: 51,706
Registered: ‎27-11-2009

Re: International texts

Hi do you have airtime credit? ( dial *100# to check)
International calls and texts aren't included in a goodybag allowance
rayhoo
Posts: 38,619
Topics: 24
Kudos: 4,231
Registered: ‎21-07-2010

Re: International texts

Hi,
Call *100# to check your cash/credit balance.
International calls are not included in any goodybags.
Get a free Giffgaff Sim

 

Gen. note: Text "PASS" to 43430 to confirm your username, account e-mail address, and to receive a password reset link.
counsellor
argos1
Posts: 6,138
Registered: ‎30-05-2012

Re: International texts

do you have enough credit ? goodybags are only for uk numbers
Get a free giffgaff Sim
nerakb
Posts: 21,592
Registered: ‎22-01-2012

Re: International texts

Activate your giffgaff sim including topping up by at least £10.Make sure you have airtime credit on your account as goodybags only work within the UK and that you're also using the correct dialling code.

Please remember to mark a post "Best Answer" which appropriately answers your question/query.Please remember to also award kudos to posts you've found helpful/useful.

Get a free giffgaff Sim

adept
adi___786
Posts: 1,087
Registered: ‎22-04-2012

Re: International texts

Yes
figment_uk
Posts: 19,826
Kudos: 4,580
Best Answers: 2,567
Registered: ‎07-04-2012

Re: International texts


binachauhan wrote:
I just joined so that I could take advantage of the low international text rates. I have an unlocked HTC Desire HD which lets me do everthing with my new giffgaff sim but send international text messages. I there a solution to this issue? or do I have to buy a new sim free phone? Grateful for any advice?

B.

International calls and texts are not included as part of any goodybag. You therefore need to add airtime credit to pay for these calls/texts. Go here to add credit using a debit or credit card: https://giffgaff.com/buy/topup or here using a voucher: https://giffgaff.com/buy/redeem

 

kevgaxx
Posts: 11,255
Registered: ‎06-08-2012

Re: International texts

The phone is unlikely to be the problem, but you could check any settings for call barring functions.

Anyway, is your credit ok? Dial *100# to confirm.

Can you call abroad, or is the problem just affecting texts? Are you ok with the dial code format?
exemplar
maheed
Posts: 4,460
Registered: ‎28-11-2010

Re: International texts

You need to check the prices on Giffgaff's website