on 22-12-2013 17:01
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on 22-12-2013 17:02
Have you made sure you have got airtime credit? Remember, a goodybag does not include international calls etc in its inclusive minutes/texts. Dial *100# to check you have airtime credit.
on 22-12-2013 17:03
Activate your giffgaff sim including topping up by at least £10.Make sure you have airtime credit on your account as goodybags only work within the UK and that you're also using the correct dialling code.
on 22-12-2013 17:04
I just joined so that I could take advantage of the low international text rates. I have an unlocked HTC Desire HD which lets me do everthing with my new giffgaff sim but send international text messages. I there a solution to this issue? or do I have to buy a new sim free phone? Grateful for any advice?
International calls and texts are not included as part of any goodybag. You therefore need to add airtime credit to pay for these calls/texts. Go here to add credit using a debit or credit card: https://giffgaff.com/buy/topup or here using a voucher: https://giffgaff.com/buy/redeem
on 22-12-2013 17:05
Anyway, is your credit ok? Dial *100# to confirm.
Can you call abroad, or is the problem just affecting texts? Are you ok with the dial code format?