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newcomer
Posts: 8
Registered: ‎22-12-2013
Best Answer

International texts

I just joined so that I could take advantage of the low international text rates. I have an unlocked HTC Desire HD which lets me do everthing with my new giffgaff sim but send international text messages. I there a solution to this issue? or do I have to buy a new sim free phone? Grateful for any advice?

B.
Posts: 4,832
Topics: 37
Kudos: 1,808
Best Answers: 929
Registered: ‎10-07-2013

Re: International texts

Have you made sure you have got airtime credit? Remember, a goodybag does not include international calls etc in its inclusive minutes/texts. Dial *100# to check you have airtime credit.

If your question has been answered, don't forget to mark a "Best Answer" and award kudos to posts you've found helpful/useful.

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Posts: 58,374
Registered: ‎27-11-2009

Re: International texts

Hi do you have airtime credit? ( dial *100# to check)
International calls and texts aren't included in a goodybag allowance
Posts: 39,410
Topics: 24
Kudos: 4,395
Registered: ‎21-07-2010

Re: International texts

Hi,
Call *100# to check your cash/credit balance.
International calls are not included in any goodybags.
professor
Posts: 6,905
Registered: ‎30-05-2012

Re: International texts

do you have enough credit ? goodybags are only for uk numbers
Get a free giffgaff Sim
Posts: 23,299
Registered: ‎22-01-2012

Re: International texts

Activate your giffgaff sim including topping up by at least £10.Make sure you have airtime credit on your account as goodybags only work within the UK and that you're also using the correct dialling code.

Please remember to mark a post "Best Answer" which appropriately answers your question/query.Please remember to also award kudos to posts you've found helpful/useful.

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adept
Posts: 1,092
Registered: ‎22-04-2012

Re: International texts

Yes
Posts: 24,580
Kudos: 6,113
Best Answers: 3,243
Registered: ‎07-04-2012

Re: International texts


binachauhan wrote:
I just joined so that I could take advantage of the low international text rates. I have an unlocked HTC Desire HD which lets me do everthing with my new giffgaff sim but send international text messages. I there a solution to this issue? or do I have to buy a new sim free phone? Grateful for any advice?

B.

International calls and texts are not included as part of any goodybag. You therefore need to add airtime credit to pay for these calls/texts. Go here to add credit using a debit or credit card: https://giffgaff.com/buy/topup or here using a voucher: https://giffgaff.com/buy/redeem

 

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Posts: 11,458
Registered: ‎06-08-2012

Re: International texts

The phone is unlikely to be the problem, but you could check any settings for call barring functions.

Anyway, is your credit ok? Dial *100# to confirm.

Can you call abroad, or is the problem just affecting texts? Are you ok with the dial code format?
exemplar
Posts: 4,482
Registered: ‎28-11-2010

Re: International texts

You need to check the prices on Giffgaff's website