on 21-09-2013 18:11
Hi, I've got Samsung S4, activated the goodybags for £12, followed the guide to activate the internet for android. The problem is, that I've got a connection, but it drops randomly and doesn't work properly. Please help.
on 21-09-2013 18:12
Check the signal in your area to check for any faults with the network in your area. Do so by going to this link www.bit.ly/ggservicestatus
If everything is all right with the signal in your area then try a manual roam which should update your connection with the network.
Make sure you have the correct apn settings for your handset to do this: Text "Settings" to 2020. If this doesnt work, then use one of the link below based on the handset
on 21-09-2013 18:13
You need to enter the giffgaff APN settings into your phone.
Here are the settings for the most popular phones.
Firstly text "SETTINGS" to 2020, should this not work, please choose your mobile Operating System from the list below and click the link:
Guide to Android: http://bit.ly/giffgaffandroid
Guide to iPhone 4: http://bit.ly/giffgaffiphone4
Guide to iPhone 3G/3GS:http://bit.ly/giffgaffiphone
Guide to Windows Mobile 6.1:http://bit.ly/giffgaffwindows
Guide to Windows Phone 7/7.5:http://bit.ly/giffgaffwp7
Note: If someone has answered your question in 'Ask the community', please mark it as 'accepted solution’, then we know you're sorted
on 21-09-2013 18:13
Text "SETTINGS" to 2020, click on the link and it should enter the giffgaff settings into your phone.
Go to the google play store and download Tweaker APN app, open it and choose giffgaff as the network. It will then install the settings for you.
Android STEP by STEP guide:
go to settings /wireless & networks / mobile networks /access point names /
/ press the menu key /select (new apn)
Enter the following information;
Connection Name ... giffgaff
APN ... giffgaff.com
Username ... giffgaff
Password ... password
Press the menu key and select (save)
Tap the circle next to it to see a green light.
Press back key and tick (Use Packet Data)
(or data enabled).Go back to the home screen. Then Restart your phone.
The link below may also help you if you still have issues.
Try restarting your phone. Please check the network coverage status of your area here: http://www.bit.ly/ggservicestatus
Please also consider doing this manual roam onto your Phone/device: http://is.gd/manualroam
on 21-09-2013 18:14
on 21-09-2013 21:59
here are the gg internet settings
Single guide - giff.ly/manualsettings