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beginner
govan141
Posts: 10
Registered: ‎27-10-2011

Iphone 4s internet not working

The internet on my phone 4s just stopped working yesterday, the signal is fine and the 3g symbol comes up but internet will not load, i have checked the settings and reentered them to find the problem still occurs. Checked o2 service status and it says it should be fine.

 

Any ideas?

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sam1128
Posts: 25,230
Kudos: 3,160
Best Answers: 2,526
Registered: ‎01-03-2012

Re: Iphone 4s internet not working

iPhone & iPad  STEP By STEP guide :


Go to :

settings>general>network>mobile data network

Connection Name: giffgaff 
APN : giffgaff.com
Username: giffgaff
Password: password

Turn on off airplane mode thats it !
😃

Remove this :

Go to settings- general- profile
(Profiles is near the bottom just before reset icon if it's not there don't worry
Thanks !
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seer
giffgafful
Posts: 15,963
Registered: ‎08-07-2010

Re: Iphone 4s internet not working

[ Edited ]

Try switching data off and then back on again.

 

Edit: Also check that you have not received a data ban by checking for messages from agents.

sufta
Posts: 3,262
Kudos: 300
Best Answers: 115
Registered: ‎22-02-2011

Re: Iphone 4s internet not working

have you made sure airplane mode is off??
sam1128
Posts: 25,230
Kudos: 3,160
Best Answers: 2,526
Registered: ‎01-03-2012

Re: Iphone 4s internet not working

Turn on off airplane mode thats it !
😃

Remove this :

Go to settings- general- profile
(Profiles is near the bottom just before reset icon if it's not there don't worry
Get a free giffgaff Sim

beginner
govan141
Posts: 10
Registered: ‎27-10-2011

Re: Iphone 4s internet not working

tried the settings and turned airplane mode on and then off still not internet the signal is full and 3g symbol comes up however when i try to open a page in safari it says

 

Cannot open page

Safari cannot open the page because the network connection was lost

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beginner
govan141
Posts: 10
Registered: ‎27-10-2011

Re: Iphone 4s internet not working

i have checked my messages and i havent recieved any bans from agents
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sam1128
Posts: 25,230
Kudos: 3,160
Best Answers: 2,526
Registered: ‎01-03-2012

Re: Iphone 4s internet not working

Have you deleted old profile ... That's could cause problems ...
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seer
giffgafful
Posts: 15,963
Registered: ‎08-07-2010

Re: Iphone 4s internet not working

[ Edited ]

govan141 wrote:

tried the settings and turned airplane mode on and then off still not internet the signal is full and 3g symbol comes up however when i try to open a page in safari it says

 

Cannot open page

Safari cannot open the page because the network connection was lost


Any messages from agents?

 

Edit: Ok, see you have already answered that. Delete the APN completely, set it up again and then restart your phone and report back.

beginner
govan141
Posts: 10
Registered: ‎27-10-2011

Re: Iphone 4s internet not working

nope
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