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newcomer
a28751
Posts: 2
Registered: ‎01-11-2012
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Iphone 5 cannot connect to internet

My Iphone 5 cannot connect to the internet but I can text and call.

Also Imessage does not work.

Purchased a £10 goody bag which is supposed to give me unlimited internet access?

Can anyone help please?

maryam22
Posts: 3,543
Topics: 24
Kudos: 389
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Registered: ‎27-02-2011

Re: Iphone 5 cannot connect to internet

http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/Internet-browsing-on-Iphone-5-not-...
If I solved your issue please "accept as solution",thanks

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sam1128
Posts: 25,230
Kudos: 3,187
Best Answers: 2,534
Registered: ‎01-03-2012

Re: Iphone 5 cannot connect to internet

iOS 6:


New iOS 6 :


Go to :

settings>
general>
Mobile data >
mobile data network>
( **cellular data settings **)


APN : giffgaff.com
Username: giffgaff
Password: password

Turn on off airplane mode thats it !
😃
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mrs_gee
Posts: 2,095
Registered: ‎03-06-2012

Re: Iphone 5 cannot connect to internet

To install your settings via wifi on your iphone go here:
http://shfonic.co.uk/giffgaff/
or by going here http://www.youtube.com/watch?v=7Up7V4nW8Go and entering
 http://invalid.name/giffgaff
you can also have a look at this guide:
http://dl.dropbox.com/u/1428694/giffgaff_iphone4.pdf

Or

After itunes has updated your iPhone, it will reset your mobile data settings, so you will need to re install them manually.

The " Network  " option has been replaced with " Mobile Data "
Check your settings against these.

There are three iPhones in the family that use these settings successfully. (3Gs, 4, 4s) Running IOS 5.1.1 IOS 6

You need to install these manually...

 Go to " Settings " ....

         " General " ....
         " Mobile Data " ....

Then  " Mobile Data Network "
Mobile Data

APN ... giffgaff.com
Username ... giffgaff
Password ... password
Visual Voicemail (just leave as is, giffgaff do not support visual voicemail)

 
MMS

APN ... giffgaff.com
Username ... giffgaff
Password ... password
MMSC http://mmsc-ac.mms.o2.co.uk:10021/mmsc
MMS Proxy 193.113.200.195:8080
Max message size 2097152
MMS UA Prof URL (just leave blank)

Do NOT press the " Reset Settings " button when you’ve done this.

Once the settings are in, turn your iphone off ( via the red slider ) till the screen is completely blank. Then reboot. If you do not see the apple logo, the settings will not stick.

Then, press “ Settings “…“ Messages “ and ensure that " MMS Messaging " button is set to ON.
In " settings " " messages " turn imessages on.
Please also ensure that the " Enable 3G " button and the " Mobile Data " button are set to ON. (Press Settings, then General, then Mobile Data).
Then " Settings " ... " Phone " .... And check " My Number " is correct
Go to " Settings " ... " Carrier " and change to O2-UK.

Also note that Picture messages cost 16p and are not included in any goodybags.
Hope this helps.  ...   Good luck.  



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endorphin
Posts: 43,527
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Registered: ‎01-04-2011

Re: Iphone 5 cannot connect to internet

joejoe2020
Posts: 3,220
Topics: 11
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Registered: ‎06-11-2011

Re: Iphone 5 cannot connect to internet

newcomer
a28751
Posts: 2
Registered: ‎01-11-2012

Re: Iphone 5 cannot connect to internet

Many thanks, it worked perfectly - now connected to the internet and imessage working

mrs_gee
Posts: 2,095
Registered: ‎03-06-2012

Re: Iphone 5 cannot connect to internet


a28751 wrote:

Many thanks, it worked perfectly - now connected to the internet and imessage working


Glad we could help enjoy..

 

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newcomer
bonjourkatie
Posts: 1
Registered: ‎12-11-2012

Re: Iphone 5 cannot connect to internet

I tried all this and STILL my Internet would not work! Any more suggestions? :smileysad: