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beginner
Posts: 7
Registered: ‎26-08-2011
Best Answer

Iphone 5 shows 3G but no data working on phone

For the last 2 days my Iphone 5 has been showing the 3G symbol but whenever I try to use data the wheel spins round and round with nothing happening.

 

I have already:

  • Checked I have credit - I have a goodybag running
  • Checked the data settings - I have deleted these and re-entered them a couple of times
  • Removed and re-inserted the SIM
  • Updated the Iphone software to 6.0.1
  • Rebooted the phone 
  • Tried to switch 3G off and use just 2G, there is no data in 2G either

HELP!

Posts: 28,544
Registered: ‎16-02-2011

Re: Iphone 5 shows 3G but no data working on phone

Check status http://bit.ly/giffgaffstatus
Get a free Giffgaff Sim
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motivator
Posts: 4,971
Registered: ‎25-11-2010

Re: Iphone 5 shows 3G but no data working on phone

If your data settings are correct and you have a current goodybag then it should work. Fault with the phone?
Posts: 2,987
Topics: 6
Kudos: 237
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Registered: ‎16-08-2012

Re: Iphone 5 shows 3G but no data working on phone

Posts: 5,067
Kudos: 1,516
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Registered: ‎19-07-2011

Re: Iphone 5 shows 3G but no data working on phone

have you got signal???

check it here http://www.o2.co.uk/coveragechecker#

@morvin - it may just be my computer but it seems that the link you gave doesn't work anymore


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beginner
Posts: 7
Registered: ‎26-08-2011

Re: Iphone 5 shows 3G but no data working on phone

I have full service and can make calls etc.  The phone shows 3G in the top left but there is still no internet.

Posts: 8,301
Topics: 25
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Registered: ‎14-05-2011

Re: Iphone 5 shows 3G but no data working on phone

after you updated to iso6 did you input the settings again cause it wipes them totaly  so you will need to install them again go here http://bit.ly/giffgaffiphone4 

beginner
Posts: 7
Registered: ‎26-08-2011

Re: Iphone 5 shows 3G but no data working on phone

Yes -  I have re-inputed the settings 2 or 3 times since the update.

phenomenon
Posts: 28,641
Registered: ‎27-11-2009

Re: Iphone 5 shows 3G but no data working on phone

Have you checked O2 signal checker your area.
Get a free giffgaff Sim
beginner
Posts: 7
Registered: ‎26-08-2011

Re: Iphone 5 shows 3G but no data working on phone

Checked the signal checker, I travleed 2-3hrs by car yestarday and it did not work wherever I was.