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beginner
mjg1981
Posts: 7
Registered: ‎26-08-2011
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Iphone 5 shows 3G but no data working on phone

For the last 2 days my Iphone 5 has been showing the 3G symbol but whenever I try to use data the wheel spins round and round with nothing happening.

 

I have already:

  • Checked I have credit - I have a goodybag running
  • Checked the data settings - I have deleted these and re-entered them a couple of times
  • Removed and re-inserted the SIM
  • Updated the Iphone software to 6.0.1
  • Rebooted the phone 
  • Tried to switch 3G off and use just 2G, there is no data in 2G either

HELP!

morvin
Posts: 28,544
Registered: ‎16-02-2011

Re: Iphone 5 shows 3G but no data working on phone

Check status http://bit.ly/giffgaffstatus
Get a free Giffgaff Sim
Please give 'KUDOS' if you like my post. If my answer helped then please click 'Accept as Solution'
instructor
adscan
Posts: 4,578
Registered: ‎25-11-2010

Re: Iphone 5 shows 3G but no data working on phone

If your data settings are correct and you have a current goodybag then it should work. Fault with the phone?
lemon444
Posts: 2,655
Topics: 6
Kudos: 233
Best Answers: 114
Registered: ‎16-08-2012

Re: Iphone 5 shows 3G but no data working on phone

hcovell
Posts: 5,053
Kudos: 1,487
Best Answers: 280
Registered: ‎19-07-2011

Re: Iphone 5 shows 3G but no data working on phone

have you got signal???

check it here http://www.o2.co.uk/coveragechecker#

@morvin - it may just be my computer but it seems that the link you gave doesn't work anymore


See my review of giffgaff http://bit.ly/GiffgaffReview
beginner
mjg1981
Posts: 7
Registered: ‎26-08-2011

Re: Iphone 5 shows 3G but no data working on phone

I have full service and can make calls etc.  The phone shows 3G in the top left but there is still no internet.

bigdave2010
Posts: 7,800
Topics: 25
Kudos: 412
Best Answers: 199
Registered: ‎14-05-2011

Re: Iphone 5 shows 3G but no data working on phone

after you updated to iso6 did you input the settings again cause it wipes them totaly  so you will need to install them again go here http://bit.ly/giffgaffiphone4 

beginner
mjg1981
Posts: 7
Registered: ‎26-08-2011

Re: Iphone 5 shows 3G but no data working on phone

Yes -  I have re-inputed the settings 2 or 3 times since the update.

allan1954
Posts: 25,461
Topics: 289
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Registered: ‎27-11-2009

Re: Iphone 5 shows 3G but no data working on phone

Have you checked O2 signal checker your area.
Get a free giffgaff Sim
beginner
mjg1981
Posts: 7
Registered: ‎26-08-2011

Re: Iphone 5 shows 3G but no data working on phone

Checked the signal checker, I travleed 2-3hrs by car yestarday and it did not work wherever I was.