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newcomer
talkinglife
Posts: 2
Registered: ‎04-02-2014

Iphone not Able to Complete Activation Process

Hi

 

I have just registered by Giff Gaff Sim and put it into my Mum's old Iphone 4s (was on 02)

 

But I have got this error message:-

 

This iphone is not able to complete the activation process and needs to be replaced. Please visit your nearest apple store or authorises service provider for more infomation.

 

Has anyone else had this issue? Is it that I need to get the phone unblocked or replace the phone? It was working last week!

 

Thanks

 

Katy

trainee
akowk
Posts: 46
Registered: ‎23-01-2014

Re: Iphone not Able to Complete Activation Process

You should follow the instruction and take it to apple or any o2 shop to have it activated.
Posts: 9,208
Kudos: 2,352
Best Answers: 1,105
Registered: ‎04-09-2013

Re: Iphone not Able to Complete Activation Process

Try activating over wifi or (as some have found successful) using iTunes.

Get a free giffgaff Sim
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apprentice
smithz
Posts: 945
Registered: ‎19-05-2013

Re: Iphone not Able to Complete Activation Process

Use different browser or wait a little while
w69d
Posts: 24,544
Registered: ‎20-12-2011

Re: Iphone not Able to Complete Activation Process

have you tried using an o2 simcard (from a friend )
PMGet a free giffgaff Sim
newcomer
nityakalyani
Posts: 1
Registered: ‎02-02-2014

Re: Iphone not Able to Complete Activation Process

I've got the same problem. How did u sort it?
newcomer
talkinglife
Posts: 2
Registered: ‎04-02-2014

Re: Iphone not Able to Complete Activation Process

HI

 

I haven't yet, nothing has worked. I'm not getting a different error message - I think its because I need to get my phone unlocked which I am currently doing. Will let you know how I get on.

pappushooter
Posts: 1,286
Topics: 8
Kudos: 49
Best Answers: 32
Registered: ‎13-09-2013

Re: Iphone not Able to Complete Activation Process

is your phone locked mate??

For using giffgaff it needs to be unlocked or locked to O2 only
aspirant
gemmaedwards
Posts: 3,929
Registered: ‎08-06-2011

Re: Iphone not Able to Complete Activation Process

if it was on 02 and still is then your giffgaff sim will run on it..
have you tryed to activated it again? coz its just the sim your activating not the phone. u may have a faulty sim, if you have a spare giffgaff sim around try doing a sim swop