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newcomer
superstu
Posts: 35
Registered: ‎06-08-2010
Best Answer

'It has not been possible to connect your call'

Anyone offer an explanation for this? I checked the Service Updates board and couldn't see anything. My phone is showing plenty of signal bars and otherwise behaving normally, but anyone trying to call it (including me from my landline) gets the above error message. Outgoing calls do nothing, total silence after dialling. I'm on a goodybag that's good for another 9 days. Texting in either direction seems to be fine.

greenman
Posts: 5,312
Topics: 124
Kudos: 713
Best Answers: 289
Registered: ‎10-08-2010

Re: 'It has not been possible to connect your call'

[ Edited ]

superstu wrote:

Anyone offer an explanation for this? I checked the Service Updates board and couldn't see anything. My phone is showing plenty of signal bars and otherwise behaving normally, but anyone trying to call it (including me from my landline) gets the above error message. Outgoing calls do nothing, total silence after dialling. I'm on a goodybag that's good for another 9 days. Texting in either direction seems to be fine.


The goodybag may be good for 9 days but have you used up all your call credit?

 

EDIT: Although that shouldn't stop you from receiving calls.

academic
demi7795
Posts: 2,682
Registered: ‎13-01-2011

Re: 'It has not been possible to connect your call'

theys a few gremlins at moment

t_liwoshko
Posts: 571
Kudos: 37
Registered: ‎18-09-2011

Re: 'It has not been possible to connect your call'

See if your area is undergoing any maintenence that may affect your connection :smileyhappy:

O2 status checker - http://status.o2.co.uk/
Click the gold star to give me KUDOS if my advice was useful, thank you :smileyhappy:
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morvin
Posts: 28,544
Registered: ‎16-02-2011

Re: 'It has not been possible to connect your call'

Try Restarting
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foxymac2020
Posts: 6,226
Topics: 7
Kudos: 304
Best Answers: 67
Registered: ‎26-07-2011

Re: 'It has not been possible to connect your call'

Wat about ur mins do u hav credit
newcomer
superstu
Posts: 35
Registered: ‎06-08-2010

Re: 'It has not been possible to connect your call'

I have loads and loads of minutes left. Trying a reboot now.

newcomer
superstu
Posts: 35
Registered: ‎06-08-2010

Re: 'It has not been possible to connect your call'

O2 are showing everything normal in my area, status last updated at 1700hrs. Phone is an iPhone 4, incidentally.
heavy hitter
adnanasim80
Posts: 3,678
Registered: ‎04-11-2011

Re: 'It has not been possible to connect your call'

restart yr iphone

newcomer
superstu
Posts: 35
Registered: ‎06-08-2010

Re: 'It has not been possible to connect your call'

Reboot took a long time but worked, ta.