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newcomer
Posts: 2
Registered: ‎14-09-2013
Best Answer

Keeping my number

How can i keep my number and where to call
marvel
Posts: 3,404
Registered: ‎15-07-2013

Re: Keeping my number

See how to keep your number http://giff.ly/keepnumber
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Registered: ‎02-02-2013

Re: Keeping my number

Hello, in order to transfer your number over to Giffgaff, you must have:
1) An Active Giffgaff Sim
2) A valid PAC Code

You need to contact your previous network provider and ask them to give you your PAC Code. You then need to follow the steps in this guide to transfer your number over to Giffgaff:
http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/How-do-I-keep-my-mobile-number/ta-p/3521127


Note that number transfers do not take place over the weekends.
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Posts: 6,415
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Registered: ‎01-10-2011

Re: Keeping my number

contact your previosu network provider to get this 

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Posts: 32,777
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Registered: ‎07-04-2012

Re: Keeping my number


mayvish11 wrote:
How can i keep my number and where to call

To bring your mobile number to giffgaff,  you need to:

 

  1. Activate and top-up a giffgaff SIM - this will give you a new (albeit temporary) number. The credit you add now will be carried forward when the port is complete, so you won't lose it.

  2. Contact your current Service Provider and request a PAC (Porting Authorisation Code) to transfer (port-out) your number to another network.PACs are valid for 30 days from the issue date.

  3. Make sure your giffgaff account and SIM has been fully activated - allow at least 24 hours after the SIM has started working before requesting the transfer. Trying before this may result in problems accessing the transfer request form.

  4. Log in to your account, then go to:http://giffgaff.com/support/portin
    Note: Transfers are only carried out on normal weekdays, not on Saturday, Sunday or public holidays.

 

Remember to backup your contacts and data on your old SIM before proceeding with the transfer..

 

This guide provides full details of the process http://community.giffgaff.com/t5/Getting-started/How-do-I-keep-my-mobile-number/ta-p/3521127

 

Please note: You can only transfer (port) a number from one UK network to a different UK network. You cannot port a number from one network to the same network (e.g. giffgaff to giffgaff), or to/from a non-UK provider's network.

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Posts: 3,757
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Registered: ‎28-04-2013

Re: Keeping my number

[ Edited ]

If you are porting in your old number from a different network you need to get a PAC code from your previous supplier. Then go here:

 

http://giffgaff.com/support/portin

 

This link should tell you all about it.

 

http://community.giffgaff.com/t5/Using-giffgaff/Porting-in-explained/ta-p/4221529

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Registered: ‎06-10-2012

Re: Keeping my number

Posts: 4,919
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Registered: ‎26-02-2011

Re: Keeping my number

Hello and welcome to giffgaff.

If you want to bring your number into giffgaff, then to port in you need to request a PAC number from your current provider. Have a look at the guide here: http://bit.ly/ggkeepmynumber

Your current network should be able to text a PAC to you within 24 hours or email one within 48 hours. However, some are more willing than others, so be prepared to chase, especially the smaller networks.

If you want to take your giffgaff number to a different network, you can request a PAC number here http://giffgaff.com/help/pac-code-request or by dialing 43431.

HTH
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Registered: ‎20-08-2012

Re: Keeping my number

Hi there.
To transfer your old number to giffgaff,you need a pac code,from your old network provider.
Please check out the link below,thanks.

http://bit.ly/ggkbkeepnumber
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motivator
Posts: 3,150
Registered: ‎18-06-2013

Re: Keeping my number

ask your old provider for a PAC then when your giffgaff sim is activated login to your giffgaff dashboard and use the transfer your number link
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