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newcomer
horrorbones
Posts: 17
Registered: ‎10-11-2010

Little Confused with this ratesetter thing?

Just gone through all the trouble of trying to order a phone with GiffGaff to come to a page 

 

which just says "Sorry.....
RateSetter will contact you within the next working day to confirm your loan approval."

 

How are they going to contact me? Through mobile? Through E-Mail? If get accepted and the phone i chose is then out of stock what happens? I mean, its all good saying their going to contact me but i'd much rather it told me what is happening... 

 

Thanks

 

nigelbrooks
Posts: 6,107
Kudos: 1,530
Best Answers: 738
Registered: ‎04-09-2013

Re: Little Confused with this ratesetter thing?

Normally by e-mail to confirm or decline your loan request within 24 hours of application.

 

Hope this helps.

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newcomer
horrorbones
Posts: 17
Registered: ‎10-11-2010

Re: Little Confused with this ratesetter thing?

Thanks I guess that kind of helps, not sure if I entered by GiffGaff e-mail related address or my other e-mail, also if I am accepted do you know how I continue on with the whole deal that I was doing? or will i have to go through ratesetter complete seperate? :smileyindifferent: Thanks.
enigma
natty88
Posts: 23,609
Registered: ‎18-10-2013

Re: Little Confused with this ratesetter thing?

It will be via email an should also show on your my giffgaff page as approved or declined
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newcomer
horrorbones
Posts: 17
Registered: ‎10-11-2010

Re: Little Confused with this ratesetter thing?

Where would i find this informaton sorry natty? My GiffGaff Page has nothing about it as far as I can see, only about the new sim i ordered recently being dispatched.