Help & Support

[pjaj43]

Phone is a completely jail broken Orange ZTE Blade AKA San Francisco. There is no trace of Orange software on it and it has the latest available version Android for this model installed.

I have checked all the MMS settings several times.

I have watched the videos and compared the pictures to my phone.

I have created the 2 APNs as directed for this particular model.

I have about £9 credit but with no goodie bag.

And still it won't send MMS messages.

Ordinary texts are fine.

I've tried with data switched off and on.

I've tried with WiFi switched off and on.

O2 coverage isn't great here, but I'm getting 2-3 green bars (sometimes) and, with data switched on, the green 'G' symbol with one or both arrows above it..

What else can I try?

[munirlalldin coach]

try and do a manual roam on your phone or contact an agent

[andy_uk2 instructor]

I have the same phone, also with a custom rom (moldovian mountain or whatever it's called )
Remove the MMS proxy and that should do the trick.
You'll also find that with a 'G' signal, MMS are very slow to send. 'H' is much much faster.

[andy_uk2 instructor]

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munirlalldin wrote:
contact an agent

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They will just refer the OP to the community. They are for account related help only.

[olsey2316 apprentice]

try texting settings to 2020.

[derek1959 vanguard]

There may be a maximum limit for the file size when sending MMS....... Phone set or Carrier set.

Are you trying to send extremely large files or are they relatively small? If they are large, could you not compress them?

To test this out try sending a small file, see if it works.

Just a thought........ may be totally wrong!

[pjaj43]

Sadly that returns a message "We're really sorry you need to change your settings manualy."

[pjaj43]

I don't think so, it was an image taken by the phone's own camera. Not, I believe, renown for high quality or large files.

[pjaj43]

Sorry, that did not appear to work either. Removing the MMS Proxy made no difference.

'G' is all we've got out here in the Oxfordshire boonies. What 'H'?

[pjaj43]

I've seen suggestions that WiFi should be switched off and data switched on, but does either of these really matter when sending MMS?

When the phone had an Orange SIM I always had data switched off because of the exorbitant cost, and Wi Fi switched on. It would still send MMS messages (unless, unbeknownst to me, it turned data on for the duration of sending).

Later

O2's coverage map is rubbish. It's raining and there are no bars, so I can't test anything.

It will have to wait until tomorrow when I go to Cirencester, there should be coverage there.