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newcomer
ewhite66
Posts: 1
Registered: ‎23-09-2011

My Samsung galaxy Ace will not connect to mobile internet.

I have a Samsung galaxy Ace and I cannot get internet access through it. I have sent a text 'settings' to 2020 five times today and receved five replies with automated setting and another five texts saying that my phone should now be connected to the internet but it does not connect. in my phone settings under Mobile Internet State it quite clearly states 'Disconnected'.I can send and receive texts and multimedia messages and send and receive calls so don't understend why it is not givng me internet connection. I've contacted an agent but they were unable to help. Can anyone help to get my phone connected to the internet because I would seem to be paying for a service that I am not receiving. Thanks

kmp
Posts: 1,639
Kudos: 206
Best Answers: 115
Registered: ‎27-09-2011

Re: My Samsung galaxy Ace will not connect to mobile internet.

Have you tried mentally entering the settings instead of texting? Texting tends to only work for more basic phones.
coach
iphone_user
Posts: 5,567
Registered: ‎10-07-2011

Re: My Samsung galaxy Ace will not connect to mobile internet.

are you sure you dont have a data block
saabir2007
Posts: 962
Registered: ‎24-08-2011

Re: My Samsung galaxy Ace will not connect to mobile internet.

GPRS-3G Settings

Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address: 193.113.200.195
Proxy Port:8080
Login - Username: giffgaff
Password: password
MCC: 234
MNC: 10


MMS Settings

Connection Name: giffgaff - MMS
APN - Access Point Name: giffgaff.com
Username: giffgaff
Password: password
Server: http://mmsc.mediamessaging.co.uk:8002
MMSC: http://mmsc.mediamessaging.co.uk:8002
MMS proxy: 193.113.200.195
MMS port: 8080
MCC: 234
MNC: 10
APN type: mms
Get a free Giffgaff Sim
saabir2007
Posts: 962
Registered: ‎24-08-2011

Re: My Samsung galaxy Ace will not connect to mobile internet.

You can also search (if you have android market): giffgaffapn

And download and install this to get giffgaff settings
Get a free Giffgaff Sim
rookie
l0vell
Posts: 150
Registered: ‎26-05-2011

Re: My Samsung galaxy Ace will not connect to mobile internet.

try manually entering them in
If i helped please feel free to give me kudos or even best answer :smileyhappy:
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antraf1982
Posts: 2,644
Kudos: 699
Best Answers: 180
Registered: ‎15-08-2011

Re: My Samsung galaxy Ace will not connect to mobile internet.

Have you got an old phone you can put your sim in.

 

Goto settings - phone - my number and insert your giffgaff number in +44 format.

 

Then put ur sim back in your phone and you should automatically receive all settings without having to request them.

Get a free Giffgaff Sim
scholar
shahin1
Posts: 1,669
Registered: ‎11-11-2010

Re: My Samsung galaxy Ace will not connect to mobile internet.

i think ur gonna hav to enter the settings manually

IF U WANT A MICROSIM ... ... JUST MESSAGE ME
allan1954
Posts: 24,916
Topics: 285
Kudos: 1,757
Best Answers: 378
Registered: ‎27-11-2009

Re: My Samsung galaxy Ace will not connect to mobile internet.

go into settings and delete every thing to do with internet on youre previous network.then text settings to 2020 and try again.
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greenman
Posts: 5,712
Topics: 124
Kudos: 784
Best Answers: 314
Registered: ‎10-08-2010

Re: My Samsung galaxy Ace will not connect to mobile internet.

If you can connect to Wifi firget entering settings and instead go to android Market.
Download giffgaff by SKINKERS and take option to delete all APN's.
Then install giffgaff Apn.
That's it.

If still not working go to Settings>Wireless network>Mobile network>make sure 'use packet data ' is ticked