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newcomer
louiswestside
Posts: 3
Registered: ‎11-11-2011

My email account does not recognize the password or username on my Iphone

Hello, 

 

It has been a few days now that I cant access my mail box on my Iphone. Everytime I log in, it says that either my password, username, or settings could not be identified....

Do you know how I can set it up again ?

 

Many thanks, 

 

Louis

think_of_tomoro
Posts: 2,967
Topics: 61
Kudos: 1,263
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Registered: ‎09-02-2012

Re: My email account does not recognize the password or username on my Iphone

It may be related to your interent settings so try this:

Receive Settings via SMS

Internet Settings
Text "settings" to 2020

Input Settings Manually

Internet Settings
Connection Name: giffgaff - GPRS
APN - Access Point Name: giffgaff.com
Proxy Server Address: 193.113.200.195
Proxy Port:8080
Username: giffgaff
Password: password
MCC: 234
MNC: 10

Also see if it will work with anither account. If it does then it must just be a problem with your email!

Hope this helps!
deskjetian
Posts: 4,155
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Registered: ‎30-09-2011

Re: My email account does not recognize the password or username on my Iphone

Which email provider do you use ? Gmail, hotmail, yahoo?
Ian
adept
zoestabler
Posts: 652
Registered: ‎06-08-2010

Re: My email account does not recognize the password or username on my Iphone

delete it all and do it all again- one thing iPods and iPhones do s capitialise the first letter of passwrods, so make sure you make it lowercase:smileyhappy:
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slamboom
Posts: 1,472
Registered: ‎07-07-2011

Re: My email account does not recognize the password or username on my Iphone

I'm not sure but I had that problem when connected to WIFI. It was OK on 3G. It turned out my phone was connecting to a BTFON hotspot. Once I hit forget this network and connected to my home network again I didn't have that problem.
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lmills
Posts: 11,368
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Registered: ‎17-02-2012

Re: My email account does not recognize the password or username on my Iphone

One thing I discovered when setting up my mailboxes on my iPhone was that the password should be entered with NO capitals even if you have capitals in your password
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