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newcomer
Posts: 10
Registered: ‎01-10-2010
Best Answer

My giffgaff account

Hi, I have a new giffgaff sim card but want to use it with my current giffgaff account. I had my old giffgaff number moved to 02 but now have another phone and want to use giffgaff on it.  is it possable to transfer my £7.77 on my giffgaff account to the new simcard?  could you let me know if thats possable.

 

 

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Best Answer
Chosen by sarah_e_w (former giff-staffer)
steward
Posts: 179
Registered: ‎03-01-2011

Re: My giffgaff account

 


nellisere wrote:
you cannot transfer the money, but if you order a replacement sim, it will be on the same account with the same number, just ask for a number change aswell

 

Presumably that wouldn't work because the OP has had his giffgaff number ported out to O2.

 

I think this means that his giffgaff account has no mobile number associated with it.

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Posts: 4,575
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Registered: ‎18-08-2010

Re: My giffgaff account

Sorry, at the moment you can't transfer money between giffgaff account
Posts: 2,383
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Registered: ‎04-08-2010

Re: My giffgaff account

you cannot transfer the money, but if you order a replacement sim, it will be on the same account with the same number, just ask for a number change aswell
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If i have helped you at all, please click on the kudos button, it would make my day Smiley Very Happy
Best Answer
Chosen by sarah_e_w (former giff-staffer)
steward
Posts: 179
Registered: ‎03-01-2011

Re: My giffgaff account

 


nellisere wrote:
you cannot transfer the money, but if you order a replacement sim, it will be on the same account with the same number, just ask for a number change aswell

 

Presumably that wouldn't work because the OP has had his giffgaff number ported out to O2.

 

I think this means that his giffgaff account has no mobile number associated with it.

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Posts: 14,668
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Registered: ‎18-12-2010

Re: My giffgaff account

I would ask an agent as they are the only ones who could do this.
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newcomer
Posts: 1
Registered: ‎22-10-2011

Re: My giffgaff account

What is my number
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Registered: ‎25-01-2011

Re: My giffgaff account

sorry it is not possible to do that sorry

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Registered: ‎15-08-2011

Re: My giffgaff account

MY understanding is that by porting your number out you have killed that giffgaff account and lost the credit associated with it.  Its one of the things in the T&Cs that actually cancels an account.

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contributor
Posts: 502
Registered: ‎22-06-2011

Re: My giffgaff account

This thread is 7 months old!

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Posts: 2,644
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Registered: ‎15-08-2011

Re: My giffgaff account

Oh yea lol.  It was a newcomer asking what his number was that revived it!

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