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zamir197
Posts: 2
Registered: ‎14-06-2013
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My internet isnt working

I bought my giffgaff sim 2-3 weeks i have activated it and purchased a £10 goodybag , i have been using my mins and texts for that time but my internet still does not work . Need help its been long and nio internet connection!!
dalan
Posts: 42,186
Topics: 117
Kudos: 5,689
Best Answers: 4,044
Registered: ‎24-10-2011

Re: My internet isnt working

Hi. See here.

All phone settings.

You need to enter the gg apn settings into your phone. But you don't say what phone you have.

Text "SETTINGS" to 2020, click on the link and it should enter the giffgaff settings into your phone.

Or, click on this link to manually enter the giffgaff settings for all phones.

http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/Settings-for-all-phones-incuding-blackberry...
Or
http://giff.ly/manualsettings

If it helps,
Feel free to use this post at a later date
If I helped click ''solutions and kudos'' thanks.
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kevgaxx
Posts: 11,183
Registered: ‎06-08-2012

Re: My internet isnt working

See here for MMS / internet settings. Firstly text " settings " to 2020. See how that goes ( only works for some phones )

Here is a general guide - http://community.giffgaff.com/t5/Help-Ask-the-community-got-stuck/How-do-I-update-my-giffgaff-settin...

If you want more specific advice, reply with more details of your phone and operating system.
w69d
Posts: 23,430
Registered: ‎20-12-2011

Re: My internet isnt working

riiceball
Posts: 2,656
Topics: 3
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Best Answers: 50
Registered: ‎25-09-2012

Re: My internet isnt working

Giffgaff sims are free to order.

You just need apn settings for Internet browsing, text settings to 2020
Or you can enter the settings in manually
APN: giffgaff.com
Username: giffgaff
Password: password
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counsellor
argos1
Posts: 5,850
Registered: ‎30-05-2012

Re: My internet isnt working

try texting the word settings to 2020
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safe_1996
Posts: 5,321
Topics: 39
Kudos: 333
Ideas: 4
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Registered: ‎10-11-2010

Re: My internet isnt working

Hi, text "settings" to 2020
furacrazy
Posts: 1,887
Topics: 37
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Best Answers: 40
Registered: ‎22-02-2013

Re: My internet isnt working

Have you go the right internet settings?
You can text "settings" to 2020 and get the settings sent to your phone.
Or try putting data settings into your phone manually:
APN: giffgaff.com
Username: vertigo
Password: password

And then restart you phone. 
shadrack
Posts: 998
Registered: ‎04-09-2012

Re: My internet isnt working

Here are my options for you to enable giffgaff internet..

Good Luck.

Text settings to 2020 from your handset

This may not work for your handset so use the guide below if this doesnt work


If texting to 2020 didnt work



Internet Settings

http://bit.ly/giffgaffAPN - Definitive APN Settings


http://bit.ly/giffgaffiphone - How to giffgaff an iPhone 3G/3GS

http://bit.ly/giffgaffiphone4 - How to giffgaff an iPhone 4
http://bit.ly/giffgaffandroid - Android guide
http://bit.ly/giffgaffblackberry - How to giffgaff a Blackberry
http://bit.ly/giffgaffwindows - Guide to Windows Mobile 6.1
http://bit.ly/giffgaffOSF - Guide to the Orange San Francisco


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gav63
Posts: 611
Topics: 57
Kudos: 92
Best Answers: 14
Registered: ‎11-02-2013

Re: My internet isnt working

First, please note that you cannot use a goodybag with unlimited data on your iPad. This is strictly forbidden and your SIM will be blocked. Any other goodybag/a gigabag/normal credit is fine though.

 

First, Go to Settings, then WiFi, and turn WiFi off. This enables the internet settings to be successfully input.

 

 

Now, go to Settings again, then Cellular (if available), then Cellular/Mobile Data, and make sure Cellular/Mobile Data is switched on.

 

settings.png

 

Then choose Cellular/Mobile Data Network. In the boxes, type:

 

APN: giffgaff.com

Username: giffgaff

Password: password

 

apn.png

 

 

Now power off your iPad and switch it on again. The internet settings are now complete.

N.B. If the Cellular/Mobile Data tab does not appear, see this guide:http://www.bit.ly/iphonenocellulardata

Your iPad will say O2-UK as the carrier, because giffgaff uses O2's signal. If you would like to change the text to giffgaff, there's a long winded way of doing this which requires jailbreaking.  PM me if interested.

 

Also, the View Account button in Cellular/Mobile data will not work, but simply log onto your giffgaff username on the website to find out how many MB you have left.

 

o2.png

 

 

Screenshots courtesy of darrenpainter.

 

EDIT: Have added bit.ly link in case anyone wants to link to this guide: http://bit.ly/giffgaffipadsettings

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